Looking for a Channels alternative?

Discover why LiveAgent is the best Channels alternative on the market.

  • ✓ No setup fee
  • Customer service 24/7
  • ✓ No credit card required
  • ✓ Cancel any time
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Help desk software comparison
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Fed up with your help desk software?

Give your customer support desk more than just a call center with LiveAgent. Connect with your customers via email, live chat, social media and provide them information with our knowledge base.

Switching is simple and pricing is affordable.

  • SourceForge Spring leader 2024
  • Most popular software Q2 2024
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Your call center surrounded by different customer channels.
Try LiveAgent.

LiveAgent streamlines multiple customer service channels into one piece of software

Save more with LiveAgent

Channels vs LiveAgent at a glance

FeatureLiveAgentChannels
Ticketing✅Yes❌No
Live Chat✅Yes❌No
Call Center✅Yes✅Yes
Self-Service✅Yes❌No
Facebook✅Yes❌No
Twitter✅Yes❌No
Instagram✅Yes❌No
Viber✅Yes❌No
WhatsApp✅Yes✅Yes
Knowledge Base✅Yes❌No
Customer Forum✅Yes❌No
Automation and Rules✅Yes✅Yes
API✅Yes✅Yes
Interactive Voice Response (IVR) ✅Yes✅Yes
Video Calls✅Yes❌No
Unlimited History✅Yes❌No
Unlimited Websites✅Yes❌No
Unlimited Chat Buttons✅Yes❌No
Unlimited Tickets/Mails✅Yes❌No
Unlimited Call Recording✅Yes❌No
Unlimited 24/7 Support✅Yes✅Yes
Person deciding between two solutions

Powerful Channels alternative

Go beyond phone calls with LiveAgent and provide your customers with multiple means of communication. Email, live chat, social media like Facebook, Twitter and Instagram, call center and knowledge base are the tools you need to enrich your help desk and give your customers more convenience.

All of this is for a reasonable price, so you won’t overpay. LiveAgent offers three great pricing plans which won’t ruin your budget.

The fastest live chat widget

LiveAgent has the fastest live chat widget available on the market, with chat displayed speeds at 2.5 seconds. You can’t get anything faster than that. A fast chat widget allows your customers to reach you quickly straight from your website.

Turn your website visitors into paying customers and increase the engagement.

The fastest live chat on the market

We have got something for everyone

Every business deserves better customer service

Call center support

Besides many other features, LiveAgent also supports call center integration. It’s quick and easy to set up!

Rich on features

Over 175 + features to make your work flow easier and more enjoyable.

Affordable pricing

LiveAgent packs a punch for a reasonable price. Choose one from our three paid plans or pick out separate features to customize your help desk.

Professional built-in call center software

Reliable call center

Besides other means of communication, you can still provide your customers with phone support. The setup is done and ready within minutes and you can connect via browser, phone or any other equipment your prefer.

There is no need for 3rd party providers, LiveAgent takes care of everything for you.

Ready to improve your service?

Get more and give more! Have a look at our great pricing plans and decide for yourself.

LiveAgent is the most reviewed and #1 rated help desk software for SMB in 2023. Stay closer to your customers and help them faster with LiveAgent.

Ready to switch to LiveAgent

See why companies made a switch to LiveAgent

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Call center alternative for sales and support

LiveAgent is a powerful tool for customer communication. It speeds up communication, provides chat options, and is trusted by companies like Huawei and BMW. Try it for free now!

Looking for a Gorgias alternative? Look no further and try out LiveAgent for your customer support needs. Free 14-day trial included.

Looking for a Gorgias alternative?

LiveAgent is praised by users for its effective communication with customers, improving customer service and satisfaction, and increasing sales conversion rates. Users recommend trying it out for free.

LiveAgent is a help desk solution that allows you to take your customer service further. Email, live chat, social media (Facebook, Instagram and more).

Looking for a Front alternative?

Increase sales with LiveAgent, a CallPage alternative. Affordable pricing, automation, and excellent support. Try it today for a better marketing experience.

LiveAgent has more than 175 features, over 40 integrations and a great price tag. See why you should switch from HelpCrunch to LiveAgent.

Looking for a HelpCrunch alternative?

Improve marketing strategies with our GPTSummarizer. Increase sales, target your audience effectively, and create compelling campaigns with our help. LiveAgent is a powerful customer service software with efficient communication and response times. It offers advanced chat tools, integration options, and affordability. Compare alternatives and try it for free.

If you're looking for a powerful Kayako alternative, consider LiveAgent. It has the fastest chat widget on the market, and has 179+useful help-desk features

Looking for a Kayako alternative?

Convert website visitors into customers with a fast chat widget. LiveAgent is multilingual, making it easy to overcome language barriers. Start a free trial now.

Looking for ConnectWise alternative? Discover LiveAgent's great ticketing system backed up by amazing features and integrations.

Looking for a ConnectWise alternative?

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