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Português Take a tour
of LiveAgent
See what powers LiveAgent:
from features and integrations
to industry solutions.
- ✓ No setup fee
- ✓ Customer service 24/7
- ✓ No credit card required
- ✓ Cancel any time
Better customer experience with LiveAgent
LiveAgent can help you build better customer relationships, and help your customer service team provide an overall better service in every regard.
LiveAgent ticketing system software offers a multi-channel toolset that helps you provide support via every popular customer service channel. Take advantage of more than 130 features and 200+ integrations that can help you every step of the way. Get started with our free 30-day trial and start improving your customer communication today!
All support channels under one roof
LiveAgent is an omnichannel platform that helps you manage all your customer communication efficiently.
Explore our wide range of tools and features
Discover how our toolset can help you improve your communication capabilities.
Help Desk Software
LiveAgent has everything a modern help desk requires. Our state-of-the-art software is full of efficiency features that will help you turn every ticket status from open to solved in no time.
Ticketing
LiveAgent relies on a state-of-the-art ticketing system that can manage and organize your customer communication.
Social Media
Provide convenient support and handle requests via Facebook, Twitter, Instagram, Viber, and WhatsApp.
Live Chat
One of the fastest live chats available comes packed with features that can help you sell more and reply faster.
Knowledge Base
Create a customer portal with a knowledge base full of useful articles, guides, forums, or even answers to FAQs.
Call Center
LiveAgent call center can handle inbound and outbound calls, and it comes with features like IVR and callbacks.
LiveAgent can fit into any type of business
LiveAgent tools and features are suitable for use in many types of businesses in any industry.
LiveAgent is the right fit for any niche and any type of business. Discover what it can do for various types of businesses and how it can help you improve.
If you’re looking for the right help desk system for your startup, you’re at the right place. See why you should choose LiveAgent.
LiveAgent brings positive change to many companies worldwide. Read stories of our customers and see how they improved their business with LiveAgent.
Over 190 CMS & Payment Gateways integrations with LiveAgent
Integrate, Automate, Innovate.
Learn more with LiveAgent
LiveAgent is more than just a service desk software. We help businesses learn, and we provide solutions for customer support teams free of charge.
The story behind LiveAgent
Find out more about the team behind LiveAgent help desk software and our success.
The story
How LiveAgent was born
Born in 2004, LiveAgent has an inspiring story behind its establishment. During the work in Quality Unit our founders realized that their communication with customers can use an enhancing tool. After thorough market research, they decided that no solution available could fulfill their needs.
So if you cannot buy a product to supercharge your customer interaction, why not develop one, – they thought. And this is how LiveAgent was born – a versatile helpdesk platform with omnichannel capabilities, integrations and ticketing.
Awards
Top rated helpdesk software
Over the years LiveAgent has received numerous awards from the most popular software review websites, such as Capterra, G2, GetApp and many more. We became one of the industry leaders and consecutive winners of multiple helpdesk award categories.
- Best Support for Small Business – G2
- Leader in Call Tracking Software – GetApp
- Spring 2025 Leader – SourceForge
- Best Support, Winter 2025 – SoftwareSuggest
Long-term benefits
Why companies
trust LiveAgent
LiveAgent helpdesk software is used by customer service departments worldwide. Our users consistently review LiveAgent positively for its:
Business benefits
- Reduced response time
- Multi-channel communication
- Automation and organization features
- Easier workflow with features and integrations
Positive impact
- Satisfied and happier customers
- Better customer ratings
- Increased customer loyalty
- Faster communication and satisfaction
Over 30,000 businesses can’t be wrong
Check out our success stories and testimonials and find out how LiveAgent increased customer satisfaction rates of our clients.
“The greatest thing about LiveAgent is that it can manage everything from one place whether it is a phone call, chat or an email. “
Transparent and fair pricing
No contracts, no hidden fees, fully transparent pricing, billed only for real usage annually or monthly. Select the right plan and start providing the best customer support.
Small business
- Unlimited ticket history
- 3 email addresses
- 3 contact forms
- 1 API key
Medium business
- Everything in Small, plus
- 10 email addresses
- 5 live chat buttons
- Departments management
Large business
- Everything in Medium plus
- 150 email addresses
- 5 live chat buttons
Provide excellent customer service
Discover unparalleled customer support with LiveAgent's all-in-one software. Benefit from 24/7 service, a free trial without a credit card, and seamless integration across 130+ ticketing features. Enhance your business with fast setup, AI assistance, live chat, and more. Choose LiveAgent for exceptional service and satisfied customers.
The right help dek for every business
LiveAgent is a help desk software that adapts to the needs of different business models. Explore how LiveAgent fits your niche. Agency Edu and NGOs rely on LiveAgent.
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