AI Answer Assistant

Suggests the responses to your agents need

Provide excellent customer service.

Answer more tickets with
all-in-one customer care solution.

✓ No setup fee
✓ Customer service 24/7
✓ No credit card required
✓ Cancel any time

Get Started for FREE

30 days / corporate email 14 days / free email

Connect with your
customers on all channels

Discover our multi-channel toolset with 130+ ticketing features and 200+ integrations with the tools you love.

Explore our Helpdesk

and many more…

Get started | 30 days free

AI Answer Assistant /Private beta

Delight customers with fast and error-free responses. Nested right in the reply field, AI is your newest co-worker, eliminating the guesswork and letting you focus on what truly matters.

Learn more about AI answer Assistant

Explore why LiveAgent is the best
choice for your business

LiveAgent has been selected as the fastest implementation software, the best live chat software, and an industry leader
by customers on prominent review portals.

Live chat

Increase your revenue with live chat

Live chat is the right tool for any job, and it should be in every customer support agent’s repertoire. Our live chat has the fastest chat widget on the market, it’s very easy to implement, and it can help you increase your earnings by 48%. Get started with chat conversations and turn website visitors into customers thanks to advanced chat features and proactive communication.

Learn more about live chat

Call center

Get higher resolution rate with call center

Phone calls are an easy way to solve most customer issues with a more personal approach. Provide personalized customer service and increase your issue resolution by up to 56%. Take advantage of all essential features of the LiveAgent call center software – unlimited call recordings, IVR, or agent availability management and achieve excellent customer service with every call.

Learn more about call center

Ticketing system

Spend less with a ticketing system

LiveAgent’s ticketing system is the star of the show that makes everything run smoothly. You can save up to 95% more money, time, and resources by switching to ticketing. Our ticketing system can gather all of your communication from every single channel you use and organize it for you in one place. Start with LiveAgent ticketing and provide cost-saving, efficient and exceptional customer service.

Learn more about ticketing

Social media

Social media integrations are one of the most popular customer support channels available. Social media support has a high satisfaction rate, and up to 70% of customers choose to return to businesses with social media support. Grow a loyal audience, and provide amazing customer support via Facebook, Twitter, and Instagram. LiveAgent can also handle Messenger and Viber, with support for WhatsApp.

Learn more about social media

Knowledge base

Save time with a knowledge base

Self-support is invaluable at every help desk. Knowledge base articles are an essential part of the customer portal that customers can visit anytime and find advice on their own. In fact, 90% of all customer traffic comes from a knowledge base. Get started with LiveAgent and write knowledge base articles, guides, and how-tos straight from your dashboard.

Learn more about knowledge base

What brings you here today?

Just browsing

Are you looking for an omnichannel help desk solution with robust features, native live chat, and call center capabilities? You’re in the right place!

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Compare helpdesk solutions

Not sure which system is the right one for you? Check out our thorough comparison pages that focus on comparing price, user ratings and features.

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What makes LiveAgent different?

Our extensive and reliable features are just the tip of the iceberg. Find out what makes LiveAgent such a great choice for many companies worldwide.

Help desk software with the fastest setup

LiveAgent help desk solution has the fastest and easiest implementation and we have the awards to prove it. Get ahead of your competition and set up your multi-channel help desk within a couple of minutes.

The best customer support you can get

We don’t hide from your requests behind FAQs. We’re here for you 24/7. You can reach our customer support team without unnecessary steps, so we can provide you with a direct customer support experience.

The best customers experiences are
built with LiveAgent

Satur

SATUR travel agency is the largest Slovak travel agency with more than 100 years of experience and 90 000 satisfied clients, who have the opportunity to travel to more than…

Read more about Satur
FrëschKëscht

FrëschKëscht started as a school project and has now transformed into a real company thanks to the good customer service and success.

Read more about FrëschKëscht