Looking for a Birdeye alternative?

Discover why LiveAgent is the best Birdeye alternative on the market.

✓ No setup fee
✓ Customer service 24/7
✓ No credit card required
✓ Cancel any time

Get Started | 30 days free Watch video

Used by

Home | Birdeye alternative

Fed up with your help desk software?

LiveAgent is here to help you get the best customer reviews and provide amazing customer service. Switch to a dedicated help desk solution with a multichannel ticketing system, the fastest live chat widget and social media capabilities. Handle emails, calls, social media messages, chats and customer portal articles from one place. Keep reading to find out what makes LiveAgent a great Birdeye alternative or start the free trial today.

Start Free Trial

30 days free trial No Credit Card required

.ladesk.com

Choose your region (datacenter location)

Americas (US)

Europe & Africa (EU)

Asia & Pacific (SG)

Data centre changes are not possible after account creation.

Send me product updates and other promotional offers.

By signing up, I accept T&C and Privacy Policy.

BirdEye vs LiveAgent at a glance

Feature	LiveAgent	BirdEye
Ticketing	✅Yes	✅Yes
Live Chat	✅Yes	✅Yes
Call Center	✅Yes	❌No
Self-Service	✅Yes	❌No
Facebook	✅Yes	✅Yes
Twitter	✅Yes	✅Yes
Instagram	✅Yes	❌No
Viber	✅Yes	❌No
WhatsApp	✅Yes	❌No
Knowledge Base	✅Yes	❌No
Customer Forum	✅Yes	❌No
Automation and Rules	✅Yes	✅Yes
API	✅Yes	✅Yes
Interactive Voice Response (IVR)	✅Yes	❌No
Video Calls	✅Yes	✅Yes
Unlimited History	✅Yes	✅Yes
Unlimited Websites	✅Yes	✅Yes
Unlimited Chat Buttons	✅Yes	✅Yes
Unlimited Tickets/Mails	✅Yes	✅Yes
Unlimited Call Recording	✅Yes	❌No
Unlimited 24/7 Support	✅Yes	✅Yes

Create an amazing customer experience with powerful tools

Be present on every important communication channel, help your customers and gather positive customer feedback. This is possible thanks to LiveAgent’s powerful tools and ticketing system that unifies all communication in one place. Expand your online presence with email, live chat, call center, customer portal, Viber, WhatsApp, Facebook, Twitter and Instagram.

Gain positive customer reviews with the right toolset

Get the fastest live chat for customer service

Say no to negative reviews, make sure to provide the fastest customer support thanks to a chat button placed on your website. LiveAgent offers the fastest live chat on the market, and it’s also backed up by great features such as real-time typing view and proactive chat invitations. Provide customer support with amazing speed, increase positive review generation and gain more loyal paying customers.

Get more loyal customers with our fast live chat

Create an integrated experience for your agents

LiveAgent backs up every tool with basic and advanced features so you can focus on providing customer support. Furthermore, you can improve your workflows with over 140 integrations with apps you use. Getting familiar with LiveAgent takes just a while thanks to our handy introduction guide available right from the start.

Pioneering software

Did you know?

Established in 2006, LiveAgent was the first solution on the market to offer live chat and help desk capabilities. LiveAgent is the best rated and most reviewed help desk solution on the market, serving over 150 million users and 40,000 businesses worldwide.

30%

Generate more revenue

Create memorable customer experiences that boost revenue.

97%

Improve satisfaction

Delight your customers with lightning-fast responses.

16×

Boost customer value

Make more sales by keeping your customers loyal to your brand.

Make your business goals a reality

Save more with LiveAgent

Customer satisfaction is our key priority

Switch to software that has your back when you need it the most. Our customer success team does its best job 24/7 to ensure our customers will have a smooth experience with our help desk solution. That’s how we keep our business reputation intact. Have a look at our achievements and authentic reviews from customers who decided to start using LiveAgent for their help desk needs.

LiveAgent combines excellent live chat, ticketing and automation that allow us to provide exceptional support to our customers.

Peter Komornik, CEO

LiveAgent Product Tour | Live AgentP0Y0M0DT0H0M145S

Live AgentOctober 14, 2024

Ready to try our customer interaction tool?

Start our free 30-day trial and see how you can improve real-time interaction with customer live chat and the entire ticketing system. You can also have a look at our affordable pricing plans or get a tour of LiveAgent. Simply watch the video and see everything LiveAgent can do.

You Will Be in Good Hands!

Do you know what Huawei, BMW, Yamaha and O2 have in common? You guessed right… LiveAgent!

Related Articles to Birdeye alternative

Great customer service starts with better Help Desk Software. See the benefits of LiveAgent and get started with it in 5 minutes.

Provide excellent customer service.

Discover unparalleled customer support with LiveAgent's all-in-one software. Benefit from 24/7 service, a free trial without a credit card, and seamless integration across 130+ ticketing features. Enhance your business with fast setup, AI assistance, live chat, and more. Choose LiveAgent for exceptional service and satisfied customers.

Integrations

Discover how LiveAgent's extensive integrations, plugins, and apps can enhance your help desk software and boost customer satisfaction. Explore popular integrations with VoIP partners like Hero, Orion, and Redspot, plus CRM, eCommerce, and more. Visit us to streamline your communication and elevate your business with easy integration guides.