Are you looking to switch from Birdseed to LiveAgent? Create your free trial account today and get familiar with our state-of-the-art help desk solution. Migrate your data and improve your customer support capabilities today.
Migrate tickets, attachments, user fields, and ticket fields.
Migrate all your department and ticket tags.
Migrate all feedback received in your customer portal.
Feature | LiveAgent | Birdseed |
---|---|---|
Ticketing | ✅Yes | ❌No |
Live Chat | ✅Yes | ✅Yes |
Call Center | ✅Yes | ❌No |
Self-Service | ✅Yes | ✅Yes |
✅Yes | ❌No | |
✅Yes | ❌No | |
✅Yes | ❌No | |
Viber | ✅Yes | ❌No |
✅Yes | ❌No | |
Knowledge Base | ✅Yes | ✅Yes |
Customer Forum | ✅Yes | ❌No |
Automation and Rules | ✅Yes | ❌No |
API | ✅Yes | ❌No |
Interactive Voice Response (IVR) | ✅Yes | ❌No |
Video Calls | ✅Yes | ✅Yes |
Unlimited History | ✅Yes | ✅Yes |
Unlimited Websites | ✅Yes | ✅Yes |
Unlimited Chat Buttons | ✅Yes | ❌No |
Unlimited Tickets/Mails | ✅Yes | ❌No |
Unlimited Call Recording | ✅Yes | ❌No |
Unlimited 24/7 Support | ✅Yes | ❌No |
LiveAgent offers a multi-channel help desk ticketing system that supports email, live chat, call center, customer portal, knowledge base, and social media for a fair price that won’t ruin your budget. Explore LiveAgent capabilities and find out how can migration from Birdseed to our solution improve your help desk.
Our live chat is one of the fastest available on the market, it supports custom branding and cool features such as real-time typing view. Explore our live chat solution and get more information.
LiveAgent offers migration plugins for all kinds of help desk software. Let us know if you’re interested in a Birdseed migration plugin and we’ll add it to our list.
Have a look at some perks you get when you make a switch to LiveAgent
Choose one of 43 different translations. LiveAgent supports language adaptable widgets too.
LiveAgent is the most reviewed and #1 rated help desk software for SMB. Join companies like Huawei, BMW, Yamaha and Oxford University in providing world class support to your customers.
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Migrate your data from any of the below-listed live chat solution providers for free. Make the switch today. We’ve got you covered.
Provide excellent customer service.
Discover unparalleled customer support with LiveAgent's all-in-one software. Benefit from 24/7 service, a free trial without a credit card, and seamless integration across 130+ ticketing features. Enhance your business with fast setup, AI assistance, live chat, and more. Choose LiveAgent for exceptional service and satisfied customers.
Enhance your customer service with LiveAgent's help desk tags. Organize and categorize tickets efficiently using tags, automation rules, and reports to boost agent productivity, improve response times, and increase customer satisfaction and revenue. Try LiveAgent's tag features with a free trial today!
Discover how LiveAgent's extensive integrations, plugins, and apps can enhance your help desk software and boost customer satisfaction. Explore popular integrations with VoIP partners like Hero, Orion, and Redspot, plus CRM, eCommerce, and more. Visit us to streamline your communication and elevate your business with easy integration guides.
Join our community of happy clients and provide excellent customer support with LiveAgent.
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