Are you looking to switch from Birdseed to LiveAgent? Create your free trial account today and get familiar with our state-of-the-art help desk solution. Migrate your data and improve your customer support capabilities today.
Migrate tickets, attachments, user fields, and ticket fields.
Migrate all your department and ticket tags.
Migrate all feedback received in your customer portal.
Feature | LiveAgent | Birdseed |
---|---|---|
Ticketing | ✅Yes | ❌No |
Live Chat | ✅Yes | ✅Yes |
Call Center | ✅Yes | ❌No |
Self-Service | ✅Yes | ✅Yes |
✅Yes | ❌No | |
✅Yes | ❌No | |
✅Yes | ❌No | |
Viber | ✅Yes | ❌No |
✅Yes | ❌No | |
Knowledge Base | ✅Yes | ✅Yes |
Customer Forum | ✅Yes | ❌No |
Automation and Rules | ✅Yes | ❌No |
API | ✅Yes | ❌No |
Interactive Voice Response (IVR) | ✅Yes | ❌No |
Video Calls | ✅Yes | ✅Yes |
Unlimited History | ✅Yes | ✅Yes |
Unlimited Websites | ✅Yes | ✅Yes |
Unlimited Chat Buttons | ✅Yes | ❌No |
Unlimited Tickets/Mails | ✅Yes | ❌No |
Unlimited Call Recording | ✅Yes | ❌No |
Unlimited 24/7 Support | ✅Yes | ❌No |
LiveAgent offers a multi-channel help desk ticketing system that supports email, live chat, call center, customer portal, knowledge base, and social media for a fair price that won’t ruin your budget. Explore LiveAgent capabilities and find out how can migration from Birdseed to our solution improve your help desk.
Our live chat is one of the fastest available on the market, it supports custom branding and cool features such as real-time typing view. Explore our live chat solution and get more information.
LiveAgent offers migration plugins for all kinds of help desk software. Let us know if you’re interested in a Birdseed migration plugin and we’ll add it to our list.
Have a look at some perks you get when you make a switch to LiveAgent
Choose one of 43 different translations. LiveAgent supports language adaptable widgets too.
LiveAgent is the most reviewed and #1 rated help desk software for SMB. Join companies like Huawei, BMW, Yamaha and Oxford University in providing world class support to your customers.
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