Looking to switch to a separate customer service software? LiveAgent has got your back. Provide support with email, live chat, social media, knowledge base and call center. With more than 175+ features and 40+ integrations you can put focus on customer service like never before.
Make your help desk simpler with the right software and migrate from Bitrix24 to LiveAgent in minutes. We offer an assisted Bitrix24 migration that will import all your data from Bitrix24 to LiveAgent. It’s free and takes only 5 minutes.
Feature | LiveAgent | Bitrix24 |
---|---|---|
Ticketing | ✅Yes | ✅Yes |
Live Chat | ✅Yes | ✅Yes |
Call Center | ✅Yes | ✅Yes |
Self-Service | ✅Yes | ✅Yes |
✅Yes | ✅Yes | |
✅Yes | ✅Yes | |
✅Yes | ✅Yes | |
Viber | ✅Yes | ✅Yes |
✅Yes | ✅Yes | |
Knowledge Base | ✅Yes | ✅Yes |
Customer Forum | ✅Yes | ❌No |
Automation and Rules | ✅Yes | ✅Yes |
API | ✅Yes | ✅Yes |
Interactive Voice Response (IVR) | ✅Yes | ✅Yes |
Video Calls | ✅Yes | ✅Yes |
Unlimited History | ✅Yes | ✅Yes |
Unlimited Websites | ✅Yes | ✅Yes |
Unlimited Chat Buttons | ✅Yes | ✅Yes |
Unlimited Tickets/Mails | ✅Yes | ✅Yes |
Unlimited Call Recording | ✅Yes | ✅Yes |
Unlimited 24/7 Support | ✅Yes | ✅Yes |
LiveAgent increases the customer satisfaction and improves your conversion rates.
Decrease the work time of your agents and solve more customer queries thanks to our universal inbox.
With more than 175 advanced help desk features, providing customer support will be a piece of cake.
Do you want to focus more on your customer support and provide a different solution to your help desk? LiveAgent is the right answer for your needs.
LiveAgent offers you tools, features and integrations for providing better customer support without additional clutter or mess in your software. And, it will not ruin your budget. We offer you three reasonably priced plans for your business. Furthermore, you can buy separate features to avoid overpaying or to make a plan fit more to your liking.
Customer care is an important part of any successful business and therefore should not be neglected. By using special software focused on providing a better solution for customer care, you can increase your customer satisfaction and ROI.
Keep them happy with the right software.
Bitrix24 is a great tool but it might not be the right fit for every business. With LiveAgent, you get only the best and relevant tools and features, and you do not have to pay for anything you will not use.
We are offering three reasonably priced plans that will get you exactly what you need. And in case that is not enough, you can buy separate features to improve your workflow.
LiveAgent is the most reviewed and #1 rated help desk software for SMB. Stay closer to your customers and help them faster with LiveAgent.
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Moving from Extend to LiveAgent?
Switch from Extend to LiveAgent with ease! Experience top-rated multi-channel customer support software with a free 30-day trial. Seamlessly migrate your data and enjoy features like email, live chat, calls, and social media integrations. No credit card required. Join industry leaders like Huawei and BMW. Start your journey to outstanding customer service today!
Join our community of happy clients and provide excellent customer support with LiveAgent.
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