Migrate to LiveAgent and get access to a great ticketing system that supports email, live chat, call center, customer portal, knowledge base and social media – Facebook, Twitter, Instagram, WhatsApp and Viber.
Feature | LiveAgent | Bitrix24 |
---|---|---|
Ticketing | ✅Yes | ✅Yes |
Live Chat | ✅Yes | ✅Yes |
Call Center | ✅Yes | ✅Yes |
Self-Service | ✅Yes | ✅Yes |
✅Yes | ✅Yes | |
✅Yes | ✅Yes | |
✅Yes | ✅Yes | |
Viber | ✅Yes | ✅Yes |
✅Yes | ✅Yes | |
Knowledge Base | ✅Yes | ✅Yes |
Customer Forum | ✅Yes | ❌No |
Automation and Rules | ✅Yes | ✅Yes |
API | ✅Yes | ✅Yes |
Interactive Voice Response (IVR) | ✅Yes | ✅Yes |
Video Calls | ✅Yes | ✅Yes |
Unlimited History | ✅Yes | ✅Yes |
Unlimited Websites | ✅Yes | ✅Yes |
Unlimited Chat Buttons | ✅Yes | ✅Yes |
Unlimited Tickets/Mails | ✅Yes | ✅Yes |
Unlimited Call Recording | ✅Yes | ✅Yes |
Unlimited 24/7 Support | ✅Yes | ✅Yes |
LiveAgent is a fully featured multi-channel solution that can improve your help desk in multiple ways. We offer over 140+ features and over 100 integrations so you can provide the best possible experience for your customers. Give it a try with our free 14-day trial today and migrate your data later.
LiveAgent offers migration plugins for help desk software. Although we currently don’t offer a Bitrix24 migration plugin, let us know if you’re interested and we’ll add it to our task list.
Migrate agents, admins, end users and customers with ease.
Migrate all your department and ticket tags.
Migrate tickets, attachments, user fields, and ticket fields.
Have a look at some perks you get when you make a switch to LiveAgent
LiveAgent is the most reviewed and #1 rated help desk software for SMB in 2019 and 2020. Join companies like Huawei, BMW, Yamaha and Oxford University in providing world class support to your customers.
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Migrate your data from any of the below-listed help desk solution providers for free. Make the switch today. We’ve got you covered.
Moving from Extend to LiveAgent?
Switch from Extend to LiveAgent with ease! Experience top-rated multi-channel customer support software with a free 30-day trial. Seamlessly migrate your data and enjoy features like email, live chat, calls, and social media integrations. No credit card required. Join industry leaders like Huawei and BMW. Start your journey to outstanding customer service today!
Looking to move from LiveChat to LiveAgent?
Looking to migrate from LiveChat to LiveAgent? Join companies like Huawei, BMW, Yamaha and O2 in providing world class support.
Looking for a Bitrix24 alternative?
Liveagent is more cost-effective when compared to other help desk solutions. Liveagent offers tools, features and integrations for better customer support. With more than 175+ help desk features, providing support will be a piece of cake.
Join our community of happy clients and provide excellent customer support with LiveAgent.
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Answer more tickets with our all-in-one help desk software. Try LiveAgent for 30 days with no credit card required.
Hello, I’m Andrej. We’re thrilled to invite you to an exclusive software demo where we’ll showcase our product and how it can transform your customer care. Learn how to achieve your business goals with LiveAgent or feel free to explore the best help desk software by yourself with no fee or credit card requirement.
Andrej Saxon | LiveAgent support team