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![LiveAgent monthly updates: September edition]()
LiveAgent monthly updates: September edition
Hello and welcome to the September 2024 edition of our LiveAgent update blog! This month, we’ve rolled out exciting new… Learn More
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![Customer satisfaction score: What is CSAT, how to measure it, and best practices]()
Customer satisfaction score: What is CSAT, how to measure it, and best practices
Are you curious about how satisfied your customers are? If so, understanding the Customer Satisfaction Score (CSAT) is essential. But… Learn More
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![LiveAgent recognized as top-rated affordable help desk software by GetApp]()
LiveAgent recognized as top-rated affordable help desk software by GetApp
Finding incredible help desk software is easy. There are loads of contenders on the market, right? But finding an affordable… Learn More
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![LiveAgent monthly updates: August edition]()
LiveAgent monthly updates: August edition
Welcome back to our latest update blog! This month, we’ve focused on implementing customer-requested improvements, boosting security, and resolving some… Learn More
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![The 15 Best Aircall Alternatives & Competitors for 2024]()
The 15 Best Aircall Alternatives & Competitors for 2024
Aircall is a prominent cloud-based phone system designed for customer service teams, offering voice communication solutions tailored for businesses of… Learn More
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![9 Current customer service trends + Recent tips from our experts]()
9 Current customer service trends + Recent tips from our experts
Let’s be honest: keeping up with the current trends in customer service is essential if we want to succeed and… Learn More
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![Best 15 Spiceworks alternatives and competitors for 2024]()
Best 15 Spiceworks alternatives and competitors for 2024
Uncover the reasons why LiveAgent stands out as the top Spiceworks alternative on the market. Spiceworks is a popular IT… Learn More
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![Customer retention basics, 13 proven strategies, metrics & examples]()
Customer retention basics, 13 proven strategies, metrics & examples
Did you know that businesses have a 60% to 70% chance of selling to an existing customer, but only a… Learn More
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![Understand call centers: function, benefits, and ROI impact]()
Understand call centers: function, benefits, and ROI impact
What do you imagine a call center looks like? Do you see a space with a lot of desks and… Learn More
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