Contact forms

LiveAgent offers customizable contact forms to enhance customer engagement on websites. These forms help generate leads, collect contact info, and avoid spam by hiding email addresses. Easily integrate with pre-made buttons. Try a free trial today!

Adding a Contact form to your website, enables your customers to send you a message directly from your website. Once a customer clicks on your Contact button, a form is shown where she or he just enters his message and clicks send. You can even add multiple Contact forms of different designs on various websites.

LiveAgent offers two types of Contact forms:

Contact form using a button – when the Customer clicks on the Contact button, a form will be shown
In-page Contact form without using a button – the customer doesn’t click on any Contact button. Instead a form is shown directly on the website (no need to use a Contact button)

Business Benefits of Contact forms

Generate more leads by having an easy way to get contacted
Acquire important business information (Name, Email address, Phone number, Interest)
Hide your email address to avoid spam, have visitors contact you only through Contact forms
Contact forms can be fully customized in the number and types of fields that you require to be filled
Don’t want to share your email address, have a Contact form

Contact form

You can choose a predefined Contact form from 3 style options:

Classic
Squared
Dark

Possible changes in Contact form design:

Title
Let visitor choose department
Border color
Button color
Content color
Form color
Status color
Textbox field
Listbox field
Checkbox field
Checkbox Group field
Create unlimited number of fields (name, email, phone, order ID, company, message…)

Pre-made Contact buttons

Place a Contact button anywhere in your website and start answering your customers. LiveAgent provides various pre-made & customizable Contact buttons. Haven’t found the right style for your Contact button? Don’t worry, you can create a custom one by uploading an image or by writing your own HTML code.

Easy integration

The simple system makes it easy to create customized Contact forms that are easy to integrate into your website by simply copy-pasting small HTML code.

LiveAgent Contact form integration in settings with code — Contact form integration in settings with code

Knowledge base resources

Learn more details

Generate more leads with contact forms!

Provide your customers with a convenient way to contact you on your website while generating leads and collecting customer contact information. Try it today for free.

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Fill custom values with API, effectively use custom filter and search or use rules for advanced automation with LiveAgent's feature - Contact fields.

Contact fields

Discover the power of LiveAgent's contact fields to personalize your sales, marketing, and support efforts. Create unlimited custom fields to store detailed contact information, improve customer satisfaction, and boost sales. Start your free 30-day trial today—no credit card required!

Google Forms

Discover the seamless integration of Google Forms with LiveAgent, enabling effortless form management, response creation, and notifications all within one platform. Enhance your workflow without switching apps and streamline your data collection process. Explore the benefits and start your free trial today!

Manage and view information about your customers, e.g., language preferences or any customer data captured in LiveAgent's custom Contact fields.

Contacts

Unlock personalized marketing and service with LiveAgent's help desk contacts. Easily store vital customer details and create custom fields for tailored interactions. Enhance customer satisfaction and drive more sales with our intuitive contact management. Start your free trial today!