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![9 Current customer service trends + Recent tips from our experts]()
9 Current customer service trends + Recent tips from our experts
Let’s be honest: keeping up with the current trends in customer service is essential if we want to succeed and… Learn More
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![How can chatbots improve customer service?]()
How can chatbots improve customer service?
In recent years, more and more customers have moved online which means that businesses need to adapt their business strategy… Learn More
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![Top email security tips for sales and marketing teams]()
Top email security tips for sales and marketing teams
The prevalence of phishing via malicious emails makes phishing a major threat to email security. Among the most common methods… Learn More
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![Call center dialers]()
Call center dialers
Call center dialers are also known as outbound dialers, automated dialers or sales dialers. Over the past years, dialers have… Learn More
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![How to enhance your customer experience with multilingual customer support]()
How to enhance your customer experience with multilingual customer support
Did you know that 75% of consumers are more likely to purchase from a brand that offers product information in… Learn More
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![Customer service in healthcare]()
Customer service in healthcare
No matter what sort of business you are running, taking care of your customers is the primary pillar for its… Learn More
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![Importance of customer service in the logistics business]()
Importance of customer service in the logistics business
Customer service is the backbone of the logistics industry, as the clients' experiences determine if companies have a good reputation… Learn More
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![5 ways to listen to customers more actively]()
5 ways to listen to customers more actively
Are you having trouble making meaningful connections with customers? The problem could be in your listening skills. Learn More
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![10 best ways to boost customer happiness]()
10 best ways to boost customer happiness
There is nothing that can impact a brand’s reputation as badly as poor customer service. Whether it is about lodging… Learn More
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