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Create memorable customer experiences that boost revenue.

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Delight your customers with lightning-fast responses.

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Make more sales by keeping your customers loyal to your brand.

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Help desk software for agencies

Capture your client’s attention by dramatically reducing their operational tasks with LiveAgent, the most reviewed and #1 rated help desk software for SMBs in 2019. Stay closer to your business customers and help them grow faster with LiveAgent.

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Scale-up without problems

Marketing, HR or web development agencies are usually the ones that are spread around the internet the most. Therefore it’s very easy to calculate ROI from streamlined customer service software solution. LiveAgent is heavily used by agencies for their own business development, making it very easy and quick to answer proposal request. They are also using it for their clients and from our experience, they are happy with how quick can LiveAgent be implemented.

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Utilize live chat

Live chat was often considered to be only for big companies with a lot of requests. Not anymore. We are living in the era where everyone is demanding answers straight away and that’s where implementing live chat software can make your company successful.

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Merge your points of contact

Raise your hand if you like Gmail. Huh, all hands up? Well, make some space for universal inbox by LiveAgent and discover the power of centralized hub for your communication. Everything is sorted neatly by priority with its own ID and additional customer details. So, who likes universal inbox?

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Happy customers are the best customers

We offer concierge migration services from most of the popular help desk solutions.

How will your agency benefit from implementing LiveAgent?

Organize customer queries

Keep your universal inbox organized by automatically routing customer queries to appropriate departments and agents.

Save time and money

Save time and money by minimizing the number of tools you use to provide excellent customer service.

Keep satisfaction high

Ensure your customers are happy with your service by analyzing agent performance ratings on a regular basis.

Keep an eye on multiple clients

LiveAgent is often used by agency businesses that manage their clients with built-in departments and they love to use the solution for the clients as well. Implementing multi-channel solution helps clients reducing spread around the internet, making it eyes to stay on the top of all the requests & past conversation with their customers and prospects.

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Save time doing repetitive tasks

No more manual work and separated communication channels that makes it hard to stay on the top of the requests and daily administrative tasks. Whether you want to use LiveAgent for own communication with clients or to implement it for them, you will get rid of usual problem of operational overload caused by routine operational tasks. Solve these issues by using complex help desk solution with live chat, customer portal, forums or with advanced ticketing sequences.

Increase your availability

Imagine offering higher availability with less time spent. It’s all possible now with the implementation of LiveAgent into your clients processes. Optimize the workflow by harnessing the power of universal inbox, combining several communication channels and deploying advanced automations. The true multi-channel help desk software will give you in average 15 more hours per week, which you can utilize to focus on new clients and their needs.

The most affordable help desk solution

LiveAgent’s free plan offers free knowledge base amongst other features. With paid plan, you can get even more still for a reasonable price.

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Save more with LiveAgent

Discover how to save more finances with our price calculator and choose the right help desk system for your customer support team.

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Live chat for enterprise businesses

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Try small business plan

Sign up for LiveAgent's Small Business Plan for just $9/agent per month and enjoy enhanced features like 7-day ticket history, over 190 integrations, chat transcripts, and more. Start your free trial today—no credit card needed—and transform your customer service experience with award-winning support tools.