Help desk price calculator

Get the best value for your money with LiveAgent help desk software.

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Take a look at some of the key features of LiveAgent. Improve your knowledge management with a customer portal. Use ticketing as a customer relationship management tool. Stay on top of customer service delivery with seamless ticketing distribution.

Calculator benefits

Help desk price calculator benefits

Look at the benefits of using our help desk price calculator and find out how it can help you improve your customer support

Simple steps

Find your ideal help desk solution in 5 easy steps with our price calculator.

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Compare more than 70 popular help desk solutions and find the best deal.

72 %

Decrease in costs

Cut your costs and save up to 72% on help desk software with LiveAgent.

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All-in-one solution

What can LiveAgent provide?

Get access to a fully-featured omnichannel ticketing system that can handle the most popular customer channels. Provide support via email, calls, live chat, customer portal with knowledge base, or social media like Facebook, Instagram, Twitter, WhatsApp or Viber. Take advantage of 130+ features and 150+ integrations.

✓ No setup fee
✓ Customer service 24/7
✓ No credit card required
✓ Cancel any time

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Compare top 5 help desk solutions

See how LiveAgent stands against other alternative leading solutions on the market.
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Features	LiveAgent Try the best help desk alternative for free! No credit card required.	Zendesk Zendesk competitor.	Freshdesk Freshdesk competitor.	LiveChat LiveChat competitor.	Intercom Intercom competitor.
Ticketing Connects with multiple lines of communication (such as email, live chat, a call center, or social media) to streamline all messages, and allow users to respond to them from the ticketing software.	Small $15/month/agent Included in the Small plan that costs $15 per agent per month. All prices are in USD.	Professional $59/month/agent Included in the Professional plan that costs $59 per agent per month. All prices are in USD.	Blossom $19/month/agent Included in the Blossom plan that costs $19 per agent per month. All prices are in USD.	Starter $19/month/agent Included in the Starter plan that costs $19 per agent per month. All prices are in USD.	Starter $79/month/agent Included in the Starter plan that costs $79 for first agent per month. Every additional agent costs $19 per agent per month. All prices are in USD.
LiveChat A native live chat widget that can be deployed on your site and used for real-time communication with your website visitors.	Medium $29/month/agent Included in the Medium plan that costs $29 per agent per month. All prices are in USD.	Add-on $15-59/month/agent Available as an Add-on feature for $15-59 per month. All prices are in USD.	Garden $45/month/agent Included in the Garden plan that costs $45 per agent per month. All prices are in USD.	Starter $19/month/agent Included in the Starter plan that costs $19 per agent per month. All prices are in USD.	Enterprise On-demand pricing Included in the plans with pricing on demand.
Built-in Call Center A virtual call center with a centralized dashboard for making, receiving, and managing calls.	Large $49/month/agent Included in the Large plan that costs $49 per agent per month. All prices are in USD.	Add-on $45/month/agent Available as an Add-on feature for $45 per month. All prices are in USD.	Estate $85/month/agent Included in the Estate plan that costs $85 per agent per month. All prices are in USD.	❌ LiveChat doesn't offer this feature.	❌ Intercom doesn't offer this feature.
Facebook & Twitter An integration that fetches all Tweets, comments, mentions, and Facebook messages and transforms them into tickets that can be answered directly from the software.	Add-on $39/month/account Available as an Add-on feature for $39 per month per account, or in Large plan for $49/month/agent. All prices are in USD.	Team $25/month/agent Included in the Team plan that costs $25 per agent per month. All prices are in USD.	Blossom $19/month/agent Included in the Blossom plan that costs $19 per agent per month. All prices are in USD.	❌ LiveChat doesn't offer this feature.	Enterprise On-demand pricing Included in the plans with pricing on demand.
Rules & Automation Automation rules that can be implemented to speed up customer support processes.	Small $15/month/agent Included in the Small plan that costs $15 per agent per month. All prices are in USD.	Team $25/month/agent Included in the Team plan that costs $25 per agent per month. All prices are in USD.	Garden+Add-on $45/month/agent Included in the Garden plan that costs $45 per agent per month, or can be added on. All prices are in USD.	❌ LiveChat doesn't offer this feature.	Enterprise On-demand pricing Included in the plans with pricing on demand.
Business Hours & SLAs A feature that enables you to manage and monitor SLA logs, SLA compliance, and set business hours.	Small $15/month/agent Included in the Small plan that costs $15 per agent per month. All prices are in USD.	Professional $59/month/agent Included in the Professional plan that costs $59 per agent per month. All prices are in USD.	Blossom $19/month/agent Included in the Blossom plan that costs $19 per agent per month. All prices are in USD.	❌ LiveChat doesn't offer this feature.	❌ Intercom doesn't offer this feature.
Audit Logs An activity log that records all actions done within the help desk system.	Large $49/month/agent Included in the Large plan that costs $49 per agent per month. All prices are in USD.	❌ Zendesk doesn't offer this feature.	Estate $65/month/agent Included in the Estate plan that costs $65 per agent per month. All prices are in USD.	❌ LiveChat doesn't offer this feature.	❌ Intercom doesn't offer this feature.
Unlimited History An unlimited ticketing viewing history. (You don't lose access to tickets after a certain time period.)	Small $15/month/agent Included in the Small plan that costs $15 per agent per month. All prices are in USD.	Team $25/month/agent Included in the Team plan that costs $25 per agent per month. All prices are in USD.	Blossom $19/month/agent Included in the Blossom plan that costs $19 per agent per month. All prices are in USD.	Team $39/month/agent Included in the Team plan that costs $39 per agent per month. All prices are in USD.	Starter $79/month/agent Included in the Starter plan that costs $79 for first agent per month. Every additional agent costs $19 per agent per month. All prices are in USD.
Remove Branding Option to use a white label (branding free).	Add-on $19/month/agent Available as an Add-on feature for $19 per month. All prices are in USD.	❌ Zendesk doesn't offer this feature.	Blossom $19/month/agent Included in the Blossom plan that costs $19 per agent per month. All prices are in USD.	Business $59/month/agent Included in the Business plan that costs $59 per agent per month. All prices are in USD.	❌ Intercom doesn't offer this feature.
24/7 Personalized Success Team A dedicated customer success team that's assigned to you and available to help 24/7 365 across all communication channels.	Small $15/month/agent Included in the Small plan that costs $15 per agent per month. All prices are in USD.	❌ Zendesk doesn't offer this feature.	Blossom $19/month/agent Included in the Blossom plan that costs $19 per agent per month. All prices are in USD.	Starter $19/month/agent Included in the Starter plan that costs $19 per agent per month. All prices are in USD.	❌ Intercom doesn't offer this feature.

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It’s a pleasure to have a great portal that improves our customer service.
Roman Bosch , Partly
LiveAgent empowers our agents to provide better, faster, and more accurate support.
Christine Preusler , HostingAdvice
LiveAgent helped us to achieve 2 important goals: increase customer satisfaction and sales.
Karl Dieterich , Covomo
We have been using LiveAgent since August and we are really satisfied with it.
Hendrik Henze , HEWO Internetmarketing
Since we are using LiveAgent our response time improved by 60%.
Razvan Sava , Webmaster Deals
Our paid customer conversion rate went up 325% the first month we've set up and actively started using LiveAgent.
Taras Baca , XperienceHR
I have to say, I have never experienced such a professional customer approach.
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We find LiveAgent to be the best live chat solution by far.
Matt Janaway , The Workplace Depot
We use LiveAgent on all of our ecommerce websites. The tool is easy to use and improves our productivity.
Viviane Carter , CSI Products
With LiveAgent we’re able to give our customers support wherever they are.
Christian Lange , Lucky-Bike
I can recommend LiveAgent to anyone interested in making their customer service better and more effective.
Jens Malmqvist , Projure
I'm sure we would spend 90% of our day sorting through emails if we didn't have LiveAgent.
Catana Alexandru , Websignal
With LiveAgent we are able to keep our players happy by offering more efficient support resulting in higher return rates.
Jan Wienk , All British Casino
LiveAgent is reliable, reasonably priced, and simply a great choice for any fast-paced online business!
Allan Bjerkan , Norske Automaten
We like it because it is easy to use and offers great functionality, such as useful reporting features.
Sissy Böttcher , Study Portals
We love LiveAgent - it makes supporting our customers easy.
Peter Koning , TypoAssassin
We like to offer our customers the best support experience. That’s why we chose LiveAgent.
Aranzazu F , Factorchic
From setup to ongoing support and everything else in between, the team at LiveAgent continues to impress.
Rick Nuske , MyFutureBusiness
LiveAgent saves us hundreds of precious minutes every day by making customer service clear and in order.
Vojtech Kelecsenyi , 123-Nakup
Unlimited agents, email, social media, and phone integration. All that for less than we were paying with our previous provider.
Rafael Kobalyan , Betconstruct
We’ve been using LiveAgent since 2013. We can't imagine working without it.
Martin Drugaj , Atomer
It's a cost-effective solution that can help you with a large amount of support requests via different channels.
Ivan Golubović , AVMarket
Answering emails from Outlook was so hard to manage. With LiveAgent we're sure every email is answered in time.
Rustem Gimaev , Antalya Consulting Language Center
LiveAgent is so awesome. With very little time and effort I had it up and running smoothly in a few...
Randy Bryan , tekRESCUE
I highly recommend the LiveAgent product, not only as a Kayako alternative but a much better solution with added value.
Timothy G. Keys , Marietta Corporation
The support team always responded promptly with quick to implement solutions.
Mihaela Teodorescu , eFortuna
It helps us categorize the nature of the tickets and statistically track what our clients need most.
Hilda Andrejkovičová , TrustPay
We see LiveAgent as a great tool for communicating with customers.
Alexandra Danišová , Nay
LiveAgent sped up our communication with our customers and gave us an option to chat with them as well.
Samuel Smahel , m:zone
Simply put - LiveAgent beats everything out there at this, or even higher, price-points.
David Chandler , Volterman

Frequently asked questions

If you have questions, we have the answers.
Take a look at the most frequent questions about the help desk price calculator.

What is a help desk price calculator?

Help desk price calculator by LiveAgent is a tool made for comparing various help desk solutions. It supports multiple tools and feature combinations while letting you choose the number of customer support agents. Based on this data, the calculator will show you the price of popular help desk solutions. You can compare the costs for the features you need and choose the best deal. LiveAgent price calculator is able to compare various combinations of customer support software toolsets.

How can you use a help desk price calculator?

Select the number of help desk agents you will need, and then simply pick the tools and features you require. Next, use the price data to compare help desk prices. Select the ones that provide the most value for you and your business. The calculator can compare more than 70 different help desk solutions so you can see the price differences between them and LiveAgent help desk software. LiveAgent price calculator can compare multiple tool combinations.

What are the benefits of using a help desk price calculator?

The main benefit is that you don’t have to spend hours or days researching various help desk software solutions and make comparisons on your own. What makes it convenient is the ability to mix and match communication channels, features, and social media options. Select anything you need and leave out what you don’t want to get a correct price comparison for a specific number of help desk agents. Use the calculated data to determine the best deal for your situation and your business.

Why is help desk price important?

Customer support is a vital part of any modern business. Modern customer support desks usually require communication via multiple customer channels and support from various features and automations. Standard help desk communication channels include email, live chat, call center, social media, and customer portal with knowledge base and forum options. Prices for these tools and features can be high, especially when considering the number of agents who will use them. However, you should also avoid paying for features that are not going to help you in your business.

Why is customer support important for business?

Customer support is an essential aspect of any business. It can help you solve customer issues, communicate with customers efficiently, and increase customer loyalty. Loyal customers are more likely to return and help you generate more revenue. Therefore, good customer support can prove to be highly beneficial for any business in any industry.

How can a good help desk improve your business?

A good help desk software is essential for providing great customer support, as it offers a lot of tools and systems to make the job easier and efficient. It helps help desk teams deal with customers quickly and with great results. In addition, help desk software saves time, lets users create automations, and create integrated workflows with various apps. In the long run, help desk software can help businesses sell more, attract new customers, as well as increase their loyalty towards your company.

What are the benefits of using LiveAgent instead of other help desks?

LiveAgent offers access to the most helpful customer channels which can be used within its ticketing system. This means that help desks can unify their customer communication into a single platform. A ticketing system provides more effortless organization while broadening your reach to channels your customers like to use.

Key findings

Research is key to customer support

Learn more about the impact of customer support on customers and your business. Have a look at customer support statistics and benefit from the findings. Main research areas include impact on business, key statistics on customer support channels, and customer behavior in various situations.