CRON job

CRON jobs automate server tasks to enhance efficiency in customer service. Learn to set them in LiveAgent for tasks like sending emails or checking site content. Start a free trial to explore these features.

What is a CRON job?

Cron jobs help you schedule and run certain tasks on your server. Cron jobs are used to automating tasks that run on the background periodically, e.g. in web applications like LiveAgent. Cron is a time-based task or job organizer in operating systems based on Unix (Mac OS, Linux, FreeOSBD etc.). These scheduled jobs or tasks are referred to as Cron Jobs.There are various circumstances when an online app may need certain task to run habitually. For example, Send emails in bulk or fetch data.

Syntax

Here is a simple cron job:

*/5 * * * * /usr/bin/php /www/virtual/username/cron.php > /dev/null 2>&1

Frequently Asked Questions

What are CRON jobs?
Cron Job is a command that is used to schedule jobs to be executed in the future. Most often it is used to schedule tasks to be performed periodically, such as notifications every Monday at 12.00.
What are CRON jobs used for?
Cron Jobs can be used if you have a site where accounts have expiration dates. The Cron can then be programmed to automatically deactivate or delete account data. Another functionality may be the mass sending of daily e-mails. You can also use Cron Jobs to check the content of your website. Cron Jobs then allows you to find broken links.
Can you set CRON jobs in LiveAgent?
Cron jobs can be set in LiveAgent. To do this, open the Cron Tasks desktop and click the "Cron Task" button. Then set the cron run interval and copy the Cron Job URL. In the "URL to connect" field enter: http://www.example.com/scripts/jobs.php. Next, select the frequency of cron jobs. After clicking "Create Cron Job" everything is set up.

Back to Glossary Create account for FREE

After understanding CRON jobs, you might want to explore how to improve your customer service by avoiding common mistakes. Also, consider learning about call center automation to enhance efficiency with automated features. If you're interested in maximizing your website's potential, check out the guide on how to harness the powers of SEO and CRO combined. Lastly, discover why LiveAgent is recognized as a top-rated affordable help desk software and how it can benefit your business.

Customer Support Glossary - Call Center Jobs

Call center duties, job description, examples, and more

Dive into the critical call center duties for maintaining customer satisfaction. Learn strategies to provide exceptional customer service.

CRM software

CRM software allows users to manage clients, customers, leads, and orders. Choose the best CRM software for you from our guide.

CRM services

Customer satisfaction is the most important thing for many companies. CRM is mainly devoted to crowded markets, where customer satisfaction is in the first place.