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Customer Relationship Management (CRM) deals with information and data about your clients and customers. These are then used to provide better help, better support, and better service to your customers when it’s needed.
Customer Relationship Management is a critical part of every successful business, especially in today’s world where the competition keeps on coming and growing each day. Companies around the world have started using Customer Relationship Management software to better address problems with their workflow and provide a better service for their customers.
CRM lets users keep track of everything they know about their customers, such as their contacts, orders, and interests. It can also be used to track leads, contracts, customer support, or manage assets and resources.
LiveAgent is not an exception to this, and that’s why it’s not just a simple customer support software but also a great tool for customer relationship management. LiveAgent CRM allows businesses to handle all customer data in one place, ensuring smooth workflows and quick access to important information.
Missing a CRM software?
No problem! LiveAgent offers a powerful built-in CRM that allows you to create unique CRM fields. Try it today for free. No credit card required.
With LiveAgent customer success software, you can store, organize, and easily reach every and any information, record, or piece of data related to your customers. Whether it be contacts, orders, interests, personal likes, or dislikes, you can reach this information whenever you need to. It can further help you with tracking leads, contracts, managing assets, and resources besides helping you provide the best customer support with the best tools.
You can further increase LiveAgent’s CRM capabilities with integrations, such as PipeDrive, SharpSpring, or Highrise to get more advanced with your customer relationship management. With CRM software integration, LiveAgent connects seamlessly to external systems, enhancing its functionality and improving overall customer service management.
Discover the power of Agile CRM integrated with LiveAgent! Enhance your sales, marketing, and customer service efficiency by automating processes and managing customer relationships seamlessly. With easy integration via Zapier, you can receive notifications, create contacts, and manage tasks all in one platform. Boost your workflow and improve customer satisfaction today!
Integrate Close CRM with LiveAgent to streamline customer management, receive real-time updates, and enhance sales automation. Perfect for startups and SMBs, this integration allows seamless handling of calls, emails, and deals from one interface. Try it free and elevate your customer service today!
Keep it clear with customer interaction software
Discover the best customer interaction software for 2024 with LiveAgent. Enjoy personalized support experiences across all touchpoints, with no setup fees, 24/7 customer service, and a free trial—no credit card required. Streamline your communication with an omnichannel dashboard, real-time social media support, and a virtual call center. Enhance productivity with automation, gamification, and insightful reports. Trusted by Forbes, Airbus, and more, LiveAgent integrates all your communication channels seamlessly. Start your free trial today!
Why should you integrate software?
Integrate software to reduce costs, enhance data access, and unify processes. LiveAgent offers 30+ integrations for top-notch service.
