What is a VoIP Caller?

Is it suspicious if it’s a VOIP caller?

The way some people use VoIP technology can cause suspicions. Put yourself in the shoes of a person who receives a large number of phone calls every day. In most cases, calls from traditional phones and mobile phones will have caller ID. That caller ID information makes it easier for the person to decide whether or not to accept the call. Unfortunately, some VoIP callers abuse the technology to make calls by manipulating their caller ID and making other changes. Keep reading to find out more about these practices.

How to block unwanted VoIP calls?

Receiving unwanted calls can be very frustrating, especially when you are focused on getting your work done. Fortunately, blocking calls or avoiding suspicious callers is very possible.

• Contact your VoIP service provider. Ask your provider about their call blocking, filtering, and related features.
• Only answer calls with recognized caller ID. Your next option is only to answer calls from phone numbers you recognize. For everybody else, let them leave a voicemail. A consistent caller with a legitimate purpose (e.g., a call from your doctor or dentist) will have no concern with leaving a voicemail.
• Report illegal callers. Your unwanted callers may be illegal if you have added your phone number to the do not call registry. Visit the donotcall.gov website for additional information.

How to do a VoIP caller ID lookup?

Looking up a VoIP call’s phone number is one way to identify legitimate calls. Perform a Google search for the phone number. Check to see if the phone number is associated with a legitimate company or if it has been reported as an unwanted caller. In addition, you can use reverse phone number lookup services like USPhoneBook.com to check a phone number.

Keep in mind that some people may use a non-fixed VoIP number, which is not linked to a physical address. For example, frequent travelers might use a non-fixed VoIP number because they move around a lot. Verifying a non-fixed VoIP number is more challenging because these phone numbers may not show anything in reverse phone lookup services.

If you are concerned about spam calls and unwanted incoming calls, make sure your phone number is listed on the Do Not Call Registry available at donotcall.gov.

Does caller ID work on VoIP?

Caller ID sometimes works on VoIP. When customers sign up for VoIP phones, they have options regarding what appears on caller ID. For example, a VoIP caller using a Google Voice number can use a feature called “anonymous caller ID” to hide their caller ID for all calls. In addition, anybody making a phone call in the US can enter a prefix of “*67” before making a call to hide their caller ID.

Business owners may want to set a policy for their company about using caller ID. For example, your sales team might struggle with getting people to answer their outgoing calls when calling without caller ID. In that case, you might experiment with requiring caller identification to improve sales agent productivity (e.g., make more successful outbound calls).

What are the benefits of having a VoIP caller ID?

Installing VoIP caller ID is beneficial for business owners in several ways without giving up the potential cost savings of VoIP.

• improve customer service – Include caller ID on outbound calls for customer service because they will see you as a legitimate caller.
• office staff effectiveness – Your office staff needs to have phone calls with key suppliers. By using the caller ID on outbound calls to suppliers, your call is unlikely to be blocked by spam detection measures.
• avoid investigation by law enforcement agencies – Businesses who use caller ID are less likely to make spam calls. As a result, you can focus your productivity on making sales and customer service rather than responding to investigations from law enforcement.

If you’re unsure how to set up caller ID, ask your VoIP provider for tips on using their VoIP caller software.

How to set up your device to display the VoIP caller ID name?

Setting up your VoIP phone service to include caller ID is simple. Use the following steps.

• Start by testing your VoIP caller identification setup by calling your cell phone. You might already have caller identification in place. In that case, ask other employees, including the sales team to verify caller ID is in place by calling their cell phone.
• Compare your regular phone to VoIP caller ID. The next step is to make another test call using your regular phone or analog phone if you have one. Ideally, you want the caller ID on your VoIP phone and regular phone to match.
• Adopt a consistent caller identification policy. Consider setting a policy for every employee and contractor at your company. For example, all caller IDs should display your company name in the same way.