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Magento Help Desk Contacts

Find Magento customer service details: call 1-800-685-3624, use social media, forums, or their knowledge base. No email or live chat support available.

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Magento Help Desk Contacts

It looks like you’re trying to reach Magento’s customer service team. Unfortunately, we’re not associated with Magento’s support team. We are two entirely different business organizations. However, to make your life a little easier, we’ve researched Magento’s website and found the following customer support contact details. Please get in contact with Magento’s representatives by reaching out to them directly using the contact information below.

Magento Customer Service Contacts

Contact Magento customer support by email

Magento Email Support

N/A

Chat with Magento representative

Magento Live Chat Support

N/A

Call with Magento support

Magento Call Center Support

1-800-685-3624

Learn more about Magento products

Magento Knowledge Base

https://support.magento.com/hc/en-us/articles/360000913794#kb

Participate in Magento’s community forum discussions

Magento Forum

https://magento.com/community

Social Media Support Contacts

Magento Instagram

Magento Instagram

instagram.com/magentocommerce/

Magento Facebook Page

Magento Facebook Page

facebook.com/magento

Magento Twitter

Magento Twitter

twitter.com/magento

SLAs & Agreements

Directory

Email SLA

N/A

Directory

Live Chat SLA

N/A

Directory

Call Center SLA

N/A

Directory

Forum SLA

N/A

Legal Contacts

Magento Terms & Conditions

Magento Terms & Conditions

N/A

Magento Privacy Policy

Magento Privacy Policy

N/A

Magento Security Policy

Magento Security Policy

N/A

Magento GDPR

Magento GDPR

N/A

Other Links

Magento Wikipedia Page

Magento Wikipedia Page

https://en.wikipedia.org/wiki/Magento

Magento Affiliate Program

Magento Affiliate Program

N/A

Location

Magento Commerce offers flexible eCommerce solutions, a vibrant extensions marketplace, and an open global ecosystem.

Frequently Asked Questions

  • What is Magento?

    Magento Commerce offers flexible eCommerce solutions, a vibrant extensions marketplace, and an open global ecosystem.

  • What kind of support does Magento offer?

    Customer service team of Magento offers the following support channels: call center, social media support, forum support and self-service support.  

  • How do I contact Magento?

    You can contact Magento by calling their hotline or by leaving them a message on one of the social media platforms. Alternatively, you can use their knowledge base if you prefer self-service support.  

  • What is Magento's email address?

    Magento doesn’t have email support.

  • Does Magento have live chat?

    No, Magento doesn't have live chat support.  

  • How do I speak to someone in Magento?

    If you prefer call support, you can contact their helpline 1-800-685-3624

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