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Telus Help Desk Contacts

Find Telus customer support details including hotline, live chat, and social media channels. Contact via live chat on their website or call 1-866-558-2273. No email support available. Visit Telus's website for more info.

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Customer Service ContactsSLAs & AgreementsLegal ContactsOther LinksLocationFAQ
Telus Help Desk Contacts

It looks like you’re trying to reach Telus’s customer service team. Unfortunately, we’re not associated with Telus’s support team. We are two entirely different business organizations. However, to make your life a little easier, we’ve researched Telus’s website and found the following customer support contact details. Please get in contact with Telus’s representatives by reaching out to them directly using the contact information below.

Telus Customer Service Contacts

Contact Telus customer support by email

Telus Email Support

N/A

Chat with Telus representative

Telus Live Chat Support

Live Chat Button on Website

Call with Telus support

Telus Call Center Support

1-866-558-2273

Learn more about Telus products

Telus Knowledge Base

https://forum.telus.com/t5/tkb/communitypage

Participate in Telus’s community forum discussions

Telus Forum

https://forum.telus.com/

Social Media Support Contacts

Telus Instagram

Telus Instagram

instagram.com/telus/

Telus Facebook Page

Telus Facebook Page

facebook.com/telus/

Telus Twitter

Telus Twitter

twitter.com/telus

SLAs & Agreements

Directory

Email SLA

N/A

Directory

Live Chat SLA

N/A

Directory

Call Center SLA

N/A

Directory

Forum SLA

N/A

Legal Contacts

Telus Terms & Conditions

Telus Terms & Conditions

N/A

Telus Privacy Policy

Telus Privacy Policy

N/A

Telus Security Policy

Telus Security Policy

N/A

Telus GDPR

Telus GDPR

N/A

Other Links

Telus Wikipedia Page

Telus Wikipedia Page

https://en.wikipedia.org/wiki/Telus

Telus Affiliate Program

Telus Affiliate Program

N/A

Location

Telus is a Canadian telecommunications company that provides telephone, Internet, and television services to the western Canadian region.

Frequently Asked Questions

  • What is Telus?

    Telus is a Canadian telecommunications company that provides telephone, Internet, and television services to the western Canadian region. 

  • What kind of support does Telus offer?

    Customer service team of Telus offers the following support channels: live chat, call center, social media support, forum support and self-service support.  

  • How do I contact Telus?

    You can contact Telus by starting a chat with a live agent on their website, calling their hotline or by leaving them a message on one of the social media platforms. Alternatively, you can use their knowledge base if you prefer self-service support.  

  • What is Telus's email address?

    Telus doesn’t have email support.   

  • Does Telus have live chat?

    Yes, Telus has live chat support. Go to the site: https://chat.telus.com/chat/telus/chat-ccts.html?portal=tcomccts&language=en  

  • How do I speak to someone in Telus?

    If you prefer call support, you can contact their helpline 1-866-558-2273.

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