Български 
Čeština 
Dansk 
Deutsch 
Eesti 
Español 
Français 
Ελληνικα 
Hrvatski 
Italiano 
Latviešu 
Lietuviškai 
Magyar 
Nederlands 
Norsk bokmål 
Polski 
Română 
Русский 
Slovenčina 
Slovenščina 
简体中文 
Tagalog 
Tiếng Việt 
العربية 
Português Viber Help Desk Contacts
Find Viber's customer support via email, social media, help website, or toll-free number. Options include a knowledge base, community forum, and social media support on Instagram, Facebook, and Twitter. Email support: support@viber.com.
It looks like you’re trying to reach Viber’s customer service team. Unfortunately, we’re not associated with Viber’s support team. We are two entirely different business organizations. However, to make your life a little easier, we’ve researched Viber’s website and found the following customer support contact details. Please get in contact with Viber’s representatives by reaching out to them directly using the contact information below.
Viber Customer Service Contacts
Viber Live Chat Support
N/A
Viber Call Center Support
N/A
Social Media Support Contacts
SLAs & Agreements
Email SLA
N/A
Live Chat SLA
N/A
Call Center SLA
N/A
Forum SLA
N/A
Legal Contacts
Other Links
Viber Affiliate Program
N/A
What is Visa?
Visa Inc. is a global payment technology company that connects consumers, businesses, financial institutions, and governments in more than 200 countries and territories to fast, secure and reliable electronic payments. Visa’s mission is to enable people to connect and transact seamlessly through innovative technologies, even in the face of a rapidly changing global economy. Visa’s products and services allow consumers to shop, bank and pay bills, while businesses and financial institutions use the company’s secure and reliable payment processing solutions to accept and process payments, settle transactions, and manage risk. Through its global network, Visa facilitates commerce through the transfer of value and information among participants. Visa also works with governments and other organizations to develop and promote the adoption of new technologies and standards that will improve payment security and increase financial inclusion. As a leader in digital payments technology, Visa strives to provide a secure and reliable way for consumers and businesses to pay and be paid anytime, anywhere.
What kind of online support does Viber offer?
Viber offers comprehensive online support to its users. The main support website is full of information about the app and its features. This includes frequently asked questions, tutorials, and tips on how to use the app.
The website also offers a live chat feature, where users can connect with a customer service representative. This service is available 24/7 and provides users with real-time answers to their questions.
The Viber support website also offers a knowledge base with in-depth information about specific topics and features. This includes articles on how to set up Viber, use it with other devices, and troubleshoot common issues.
In addition, Viber also offers an online community. This is a place where users can share their ideas, ask questions, and provide feedback. It is a great way to connect with other Viber users and get support from the team.
Finally, Viber offers email support. Users can send an email to the support team with their questions and receive a response within 24 hours. This is a convenient way to get help with any issues or questions that may arise.
Overall, Viber offers a variety of online support options to ensure that its users have the best experience possible. From the knowledge base to the online community and live chat, Viber is dedicated to providing users with the help they need.
- Support Portal: https://help.viber.com/
- Email Support: support@viber.com
- Forum: https://www.viber.com/en/communities/
- Instagram: https://www.instagram.com/viber/
- Facebook: https://www.facebook.com/viber
- Twitter: https://twitter.com/viber
How do I contact Viber?
Viber is a free messaging, voice and video call app that connects people around the world with a simple tap of the finger. It is available for all major mobile and desktop platforms, including iOS, Android, Windows, and Mac OS. Viber is owned by Rakuten, a global leader in e-commerce and digital services.
When it comes to contacting Viber for help, users have several options. The most convenient way is to use the Viber help website. Here, users can find answers to frequently asked questions, tutorials, and contact options. The help website can be accessed from the Viber mobile app, or from the Viber desktop version.
Another way to contact Viber is through its social media channels. Viber has an official Facebook page and Twitter account, where users can post their queries and receive responses from the Viber team.
The third option is to contact Viber directly. Users can do this by using the ‘Contact Us’ form available on the Viber website. This form allows users to submit their queries, along with contact information and a description of the issue.
Finally, users can also contact Viber by phone. Viber provides a toll-free number in various countries, which can be used to get in touch with the Viber team.
No matter which method you choose to contact Viber, it is important to provide as much detail as possible. This will help the Viber team to quickly assess and address your query.
Common problems and solutions
Experiencing problems with this software?
Take a look at our list of the most common problems and find out how you can solve them.
How can I recover my lost password?
If you forgot your Viber password, follow the steps below to recover your Viber password.
- Go to the Viber Login Page
- Click on the “Forgot Password?”
- It will bring you to the password reset section asking for your mobile number connected with the Viber account. Enter your mobile number.
- Click on “Continue”
- Enter the code sent to your registered mobile number. You may also verify the code via voice call.
- Click the “Continue” button again.
- It will provide you a password reset form which you can use to reset your Viber password.
How to set up Viber?
- Open Viber on your Phone.
- Tap “Continue” on the Welcome screen.
- Enter your phone number (without the first zero). If your country code isn’t shown automatically, or it’s wrong, you will need to update it manually
You will either:
- Automatically receive a 6-digit code via an SMS or a phone call. You don’t have to answer the call.
- Need to choose if you want to receive the code via SMS or a phone call. This time answer the call.
- Codes received through an automated call will be entered automatically, allowing you to proceed to the next step. If you received your code in an SMS or through a phone call (that you picked up), you will need to manually enter the code.
- Fill in the details of your profile.
How to backup your Viber chat history?
To back up your Viber chat history on your phone:
- Connect Viber to your Google Drive (Android) or iCloud (iPhone).
- Open Viber and go to More > Settings > Account > Viber Backup.
- Choose to manually back up your chat history, or turn on auto backup to save your data daily, weekly, or monthly.
- If you choose to manually back up, you can also select if you want your photos and videos to be included.
Note: Auto backup is not available on desktop or tablet, unless it is your primary device. Make sure to update to the latest version of Viber before backing up. If you have a new phone or reinstall Viber, you will need to restore your chat history
Frequently Asked Questions
What is Viber?
Viber connects over 1 billion users freely and securely, no matter who they are or where they are from.
What kind of support does Viber offer?
Customer service team of Viber offers the following support channels: email, social media support, forum support and self-service support.
How do I contact Viber?
You can contact Viber by emailing them or by leaving them a message on one of the social media platforms. Alternatively, you can use their knowledge base if you prefer self-service support.
What is Viber's email address?
You can contact their support by writing an email to support@viber.com
Does the Viber have live chat?
No, the Viber doesn't have live chat support.
How do I speak to someone in Viber?
Viber doesn't have telephone customer support.
Our website uses cookies. By continuing we assume your permission to deploy cookies as detailed in our privacy and cookies policy.
