Move from Drift to LiveAgent and improve your customer support with an amazing ticketing system, heavy integration support and 24/7 customer service available for every customer.
Feature | LiveAgent | Drift |
---|---|---|
Feature Ticketing | LiveAgent ✅Yes | Drift ❌No |
Feature Live Chat | LiveAgent ✅Yes | Drift ✅Yes |
Feature Call Center | LiveAgent ✅Yes | Drift ❌No |
Feature Self-Service | LiveAgent ✅Yes | Drift ✅Yes |
Feature Facebook | LiveAgent ✅Yes | Drift ✅Yes |
Feature Twitter | LiveAgent ✅Yes | Drift ❌No |
Feature Instagram | LiveAgent ✅Yes | Drift ✅Yes |
Feature Viber | LiveAgent ✅Yes | Drift ❌No |
Feature WhatsApp | LiveAgent ✅Yes | Drift ✅Yes |
Feature Knowledge Base | LiveAgent ✅Yes | Drift ❌No |
Feature Customer Forum | LiveAgent ✅Yes | Drift ❌No |
Feature Automation and Rules | LiveAgent ✅Yes | Drift ✅Yes |
Feature API | LiveAgent ✅Yes | Drift ✅Yes |
Feature Interactive Voice Response (IVR) | LiveAgent ✅Yes | Drift ❌No |
Feature Video Calls | LiveAgent ✅Yes | Drift ❌No |
Feature Unlimited History | LiveAgent ✅Yes | Drift ❌No |
Feature Unlimited Websites | LiveAgent ✅Yes | Drift ❌No |
Feature Unlimited Chat Buttons | LiveAgent ✅Yes | Drift ✅Yes |
Feature Unlimited Tickets/Mails | LiveAgent ✅Yes | Drift ✅Yes |
Feature Unlimited Call Recording | LiveAgent ✅Yes | Drift ❌No |
Feature Unlimited 24/7 Support | LiveAgent ✅Yes | Drift ❌No |
Switch to LiveAgent with manual data transfer. LiveAgent offers migration plugins for many solutions, however we don’t have Drift migration plugin ready. Are you interested? Let us know!
Easily migrate agents, admins, end users and customers.
Migrate all your department and ticket tags.
Migrate tickets, attachments, user fields, and ticket fields.
Our agents are ready to assist you with any of your problems 24/7.
Our software offers over 179 help desk features, complemented by over 40 integrations.
LiveAgent offers a forever free plan, as well as three other plans for bargain price.
LiveAgent is available in 43 different language translations (some partial) and supports language adaptable widgets.
LiveAgent is the most reviewed and #1 rated help desk software for SMB. Join companies like Huawei, BMW, Yamaha and Oxford University in providing world class support to your customers.
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Join our community of happy clients and provide excellent customer support with LiveAgent.
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