Collaboration tools

Become one with your team with Collaboration tools. Collaboration tools come either natively or via our integrations for various applications and software. LiveAgent comes packed with tools such as split tickets, tags, notes, internal tickets and much more. You can always take it a step further and integrate applications like Slack to further increase your workflow. Get creative and find out what you and your team need to do a better job.

Collaboration tools are essential for unified workflow within or between various teams. They will help you take care of communication, ticket solving, and much more. They are especially helpful for teams working at remote locations or different countries but even teams who work together can take a large advantage of them and improve their workflow.

Collaboration tools come with LiveAgent but you can take it a step further with applications of various kind. Integrate Slack with LiveAgent´s customer success software to allow for better communication, take care of your email automation further with ActiveCampaign or even add some simple social media support with Instagram or Facebook. The choice is yours.

Related Articles

Features

Are you looking for a feature-rich help desk solution? LiveAgent is a help desk software with more than 180 features available.

Filters

Use ticketing filters to find, filter, and organize tickets with ease. Try our filtering features today with a free 30-day trial.

Time tracking

Discover how LiveAgent's time tracking feature can enhance productivity and efficiency for your team. Monitor ticket resolution times, optimize workflows, and boost performance with seamless TimeCamp integrations and comprehensive employee monitoring. Start your free trial today and streamline your customer support operations effortlessly!

Sounds

Customize your LiveAgent notification sounds effortlessly! Choose from existing options or upload your own to create the perfect alert for every event. Start your free trial today—no credit card required. Experience personalized sound notifications now!