eCommerce

Enhance your eCommerce site with LiveAgent's fast live chat and robust knowledge base. Boost customer engagement, satisfaction, and sales with personalized omnichannel support. Start a free trial now, no credit card required!

If you’ve decided to start selling your products or services online and create your own web store, LiveAgent is perfectly suited for all your e-commerce needs. A successful online shop should provide stellar support to its customers. Whether they have questions about product issues or want insights into the pros and cons of an item, this is where you step in, provide them with information, and guide them to making a purchase.

LiveAgent can elevate your e-commerce website, transforming site visitors into loyal customers. Offer them expert advice and help them make purchasing decisions right from your dashboard.

Live chat is one of the quickest ways for customers to connect with you directly from your site. Among the many reasons LiveAgent stands out for eCommerce is our powerful and swift live chat for e-commerce widget. It’s the fastest on the market, designed to increase your conversion rates and boost your sales.

How live chat enhances eCommerce

Live chat for e-commerce is not just a tool; it’s a game-changer. Here are just a few ways it can transform your online store.

Instant communication: Customers can instantly ask questions and receive answers, reducing the likelihood of cart abandonment.
Personalized shopping assistance: Live chat allows you to offer personalized recommendations based on customer preferences and browsing behavior, similar to an in-store experience.
Increased sales: Engaging with customers in real-time significantly boosts conversion rates. Customers who use live chat are more likely to make a purchase, thanks to the immediate assistance and confidence boost.
Customer satisfaction: Quick resolutions of issues and proactive engagement result in higher satisfaction rates, fostering repeat business.

Don’t have a CMS?

No problem! LiveAgent offers a powerful knowledge base that’s equipped with a WYSIWYG editor. Try it today for free. No credit card required.

Start free 30-day trial Schedule a Demo

Integrations

Discover how LiveAgent's extensive integrations, plugins, and apps can enhance your help desk software and boost customer satisfaction. Explore popular integrations with VoIP partners like Hero, Orion, and Redspot, plus CRM, eCommerce, and more. Visit us to streamline your communication and elevate your business with easy integration guides.