HTTPS encryption

LiveAgent uses HTTPS encryption to secure all browser communication, including chat and email. Start a free 14-day trial to experience safe and encrypted data exchanges. Upload your own SSL certificate with standalone licenses.

All LiveAgent hosted accounts run over a secure connection using the HTTPS protocol. Hyper Text Transfer Protocol Secure (HTTPS) is the secure version of HTTP, the protocol over which data is sent between your browser and the website that you are connected to.

It means all communication between your browser and LiveAgent is encrypted, including your chat and email communication. Even if somebody managed to break into the connection, they would not be able to decrypt any of the data which passes between you and LiveAgent.

If you have a standalone LiveAgent license there is also the possibility for you to upload your own SSL certificate.

More secure than ever

LiveAgent ensures your customer’s data is always secure. Enjoy safe, carefree, communications starting today.

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AI Answer Assistant

Discover LiveAgent's AI Answer Assistant, designed to streamline customer service with smart, AI-generated responses. Enhance your team's productivity, reduce costs, and improve customer satisfaction with quick, personalized replies powered by ChatGPT. Perfect for businesses of all sizes, this feature integrates seamlessly into your existing setup, offering increased scalability and reduced human error. Available in Medium, Large, and Enterprise plans. Try it free today!