In LiveAgent, calls can be handled on multiple call devices. Each agent can choose between different devices to answer from.
See the possible device options below:
Headset
If you’re used to using just a classic headset with your computer, no problem. It’s fully supported.
Browser
You don’t even need to purchase any special equipment to start using call center. Use your current PC’s built-in microphone.
We recommend using the latest version of your Internet browser.
Mobile apps
LiveAgent offers mobile apps, so you can also provide customer service on the go.
- iOS
- Android
Hardware phones
Connect any hardware phone to the LiveAgent call center. All brands are supported.
Most popular hardware phone brands:
- Cisco
- Gigaset
- Grandstream
- Yealink
- Mitel
Knowledgebase resources:
Use a SIP phone with LiveAgent
Curious to see how easy it can be? Try it today with a free-30 day trial. No credit card required.
Enhance your website with LiveAgent's call buttons for seamless in-browser calls. Our customizable buttons simplify customer contact, boosting satisfaction and sales through effortless PC or mobile to PC calls. Discover the benefits of reducing customer effort and enriching their experience. Try LiveAgent's call buttons free—no strings attached!
Discover LiveAgent's AI Answer Assistant, designed to streamline customer service with smart, AI-generated responses. Enhance your team's productivity, reduce costs, and improve customer satisfaction with quick, personalized replies powered by ChatGPT. Perfect for businesses of all sizes, this feature integrates seamlessly into your existing setup, offering increased scalability and reduced human error. Available in Medium, Large, and Enterprise plans. Try it free today!