WYSIWYG editor

The WYSIWYG editor in LiveAgent allows easy content formatting for emails, templates, and knowledge base articles with features like bold text, lists, and images. Try a 14-day free trial to enhance your customer support experience.

The WYSIWYG editor gives you the ability to enter and format your content while working in a “What You See Is What You Get” view of the content. By using the implemented WYSIWYG editor, you can easily edit and style the content of your emails, email templates, and knowledge base articles.

WYSIWYG editor-Create-Ticket — WYSIWYG editor – New ticket

This editor lets you format text in bold or italics, create numbered lists, drop in images, paste tables, and embed links. The WYSIWYG editor makes your customer support ticketing solution much more accessible and easy to work with, even for the less tech-savvy agents.

The WYSIWYG editor is very simple to use and will help you make the most out of your ticketing system.

Create stunning templates and articles

Use our WYSIWYG editor to create stunning email templates and knowledge base articles. Try it today. No credit card required.

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AI Answer Assistant

Discover LiveAgent's AI Answer Assistant, designed to streamline customer service with smart, AI-generated responses. Enhance your team's productivity, reduce costs, and improve customer satisfaction with quick, personalized replies powered by ChatGPT. Perfect for businesses of all sizes, this feature integrates seamlessly into your existing setup, offering increased scalability and reduced human error. Available in Medium, Large, and Enterprise plans. Try it free today!

Manage and view information about your customers, e.g., language preferences or any customer data captured in LiveAgent's custom Contact fields.

Contacts

Unlock personalized marketing and service with LiveAgent's help desk contacts. Easily store vital customer details and create custom fields for tailored interactions. Enhance customer satisfaction and drive more sales with our intuitive contact management. Start your free trial today!