With the WYSIWYG editor, you can improve branding and make your knowledge base platform more recognizable for your customer base. Furthermore, this editor allows less tech-savvy agents and content editors to create engaging and professional articles.

The WYSIWYG editor offers:
- Bold, Italics, Strikethrough, Underline
- A variety of fonts, font sizes, font colors, and font background colors
- Numbered and bulleted lists
- Indentation
- Blockquotes
- Links
- Anchors
- Images
- Horizontal lines
- Special characters
- Remove formatting feature
- Undo and redo
- Web speech recordings
- Heading styles
- Left, right, center, and justify text alignments

Those who are design savvy are also able to create custom knowledge base articles using the HTML and CSS editor.

Knowledgebase resources
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