Say goodbye to slow, subpar software

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Moving on from Genesys?

LiveAgent has everything you need to provide your customers a better experience. Get a unified ticketing system that can handle email, chat, social channels, call centers, and knowledge base for a fair price.

Keep on reading to find out more about our help desk software or try it out free for 30-days now. No credit card info required and no strings attached.

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Genesys vs LiveAgent comparison

Feature	LiveAgent	Genesys
Ticketing	✅Yes	✅Yes
Live Chat	✅Yes	✅Yes
Call Center	✅Yes	✅Yes
Self-Service	✅Yes	✅Yes
Facebook	✅Yes	✅Yes
Twitter	✅Yes	✅Yes
Instagram	✅Yes	❌No
Viber	✅Yes	❌No
WhatsApp	✅Yes	✅Yes
Knowledge Base	✅Yes	✅Yes
Customer Forum	✅Yes	❌No
Automation and Rules	✅Yes	✅Yes
API	✅Yes	✅Yes
Interactive Voice Response (IVR)	✅Yes	✅Yes
Video Calls	✅Yes	✅Yes
Unlimited History	✅Yes	✅Yes
Unlimited Websites	✅Yes	❌No
Unlimited Chat Buttons	✅Yes	✅Yes
Unlimited Tickets/Mails	✅Yes	✅Yes
Unlimited Call Recording	✅Yes	❌No
Unlimited 24/7 Support	✅Yes	❌No

Migrate your conversations to LiveAgent live chat software. Create deeper customer relationships with a single button on your website.

You can provide customer care on your websites with the fastest live chat widget on the market, with displayed speeds at 2.5 seconds. Have a look at the comparison of chat widgets or try it out and see for yourself.

Increase customer engagement with proactive chat invitations, switch between chat windows and track customer interaction with analytics. Take advantage of the real-time typing view and provide a fast and consistent experience to your website visitors.

Let us help you migrate your data free of charge

Go ahead and try it out for free. Just click the button below and sign up. If you want a preview first, check this video to get a tour of LiveAgent. When you’re ready, migrate your data manually.

Start free 30-day trial

LiveAgent Product Tour | Live AgentP0Y0M0DT0H0M145S

Live AgentOctober 14, 2024

Take a look at what you get besides live chat

More tools for a fair price

Live chatting is just one of the tools at your disposal when you choose LiveAgent. Take advantage of our ticketing system and connect your email address, set up a call center, and write articles for your knowledge base with custom branding.

Get social and connect your Facebook, Twitter, and Instagram to cover all important channels where your clients spend time. All of this doesn’t have to ruin your budget and you decide which tools and features you want do use.

Take a look at our pricing to find out more.

Join others and become a satisfied client

LiveAgent combines excellent live chat, ticketing and automation that allow us to provide exceptional support to our customers.

Peter Komornik, CEO

Ready to start your migration?

If you want more information, make sure to check out our features page to see all of the great tools or find out about productivity tips and customer service in LiveAgent academy.

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