Say goodbye to slow, subpar software

Switch to LiveAgent & migrate your data from Groove today.

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Need to migrate data from Groove?

LiveAgent is a multi-channel customer support software that can improve your help desk in multiple ways. Get access to a fully featured customer support solution, a large number of integrations and 24/7 customer support for every customer.

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Groove vs LiveAgent comparison

Feature	LiveAgent	Groove
Ticketing	✅Yes	✅Yes
Live Chat	✅Yes	✅Yes
Call Center	✅Yes	❌No
Self-Service	✅Yes	✅Yes
Facebook	✅Yes	✅Yes
Twitter	✅Yes	✅Yes
Instagram	✅Yes	❌No
Viber	✅Yes	❌No
WhatsApp	✅Yes	❌No
Knowledge Base	✅Yes	✅Yes
Customer Forum	✅Yes	❌No
Automation and Rules	✅Yes	✅Yes
API	✅Yes	✅Yes
Interactive Voice Response (IVR)	✅Yes	❌No
Video Calls	✅Yes	❌No
Unlimited History	✅Yes	✅Yes
Unlimited Websites	✅Yes	✅Yes
Unlimited Chat Buttons	✅Yes	✅Yes
Unlimited Tickets/Mails	✅Yes	✅Yes
Unlimited Call Recording	✅Yes	❌No
Unlimited 24/7 Support	✅Yes	✅Yes

Let us do the work for you

Get access to a ticketing system that supports email, live chat, call center, customer portal, knowledge base, and social media – Facebook, Instagram, Twitter, WhatsApp and Viber. Start your free trial today and try it out for yourself.

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Request a built-in plugin migration

If you’d like to migrate your Groove data into LiveAgent yourself, contact us via live chat or email. Our developers are diligently working on creating migration plugins for a multitude of help-desk solutions. Groove isn’t on the list yet, but if you’d like it to be, simply let us know!

What data can I migrate from Groove?

People

Easily migrate agents, admins, end users and customers.

Tickets

Migrate tickets, attachments, user fields, and ticket fields.

Ready to migrate from Groove?

Below we’ve outlined the key perks our customers enjoy once they migrate their data from Groove to LiveAgent.

Stellar customer service

Our agents are ready to assist you with any of your problems 24/7.

Fully featured help desk solution

Our software offers over 179 help desk features, complemented by over 40 integrations.

Significant savings and ROI

LiveAgent offers a forever free plan, as well as three other plans for bargain price.

Multiple supported languages

LiveAgent is available in 43 different language translations (some partial) and supports language adaptable widgets.

Migrate your data from Groove today

LiveAgent is the most reviewed and #1 rated help desk software for SMB in 2020. Join companies like Huawei, BMW, Yamaha and Oxford University in providing world class support to your customers.

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