"LiveAgent is so awesome. With very little time and effort I had it up and running smoothly in a few minutes. "
Looking for a Hiver alternative?
Discover why LiveAgent is the best Hiver alternative on the market.
No setup fee
24/7 Customer service
No credit card required
Cancel any time
Fed up with your help desk software?
Transfer your shared inbox into a multi-channel help desk ticketing solution. LiveAgent handles more client communication with a ticketing system that unifies multiple channels. Improve your help desk with more email accounts, live chat, social media, call center, or customer portal. Provide world-class customer service and handle more business communication efficiently. Start our free 30-day trial today and get to experience LiveAgent.
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Hiver vs LiveAgent at a glance
See a detailed comparison of Hiver vs LiveAgent features.
LiveAgent | Hiver | |
|---|---|---|
| Feature | ||
| Ticketing | ||
| Live Chat | ||
| Call Center | ||
| Self-Service | ||
| Viber | ||
| Knowledge Base | ||
| Customer Forum | ||
| Automation and Rules | ||
| API | ||
| Interactive Voice Response (IVR) | ||
| Video Calls | ||
| Unlimited History | ||
| Unlimited Websites | ||
| Unlimited Chat Buttons | ||
| Unlimited Tickets/Mails | ||
| Unlimited Call Recording | ||
| Unlimited 24/7 Support | ||
Handle incoming emails with ease
Tired of handling multiple email logins and switching between windows? Start using a solution that unifies all customer emails into one inbox. LiveAgent’s ticketing system can handle more than Gmail or Outlook, you can also connect email accounts from many different providers.
It’s backed up by advanced filtering and other great features so you can focus on providing the best customer experience. Check out the full list of ticketing features LiveAgent offers.
Improve your service excellence with additional channels
Provide impeccable service to customers with a varied toolset that handles every important customer communication channel. Get the job done with a customer service platform that comes with email ticketing, live chat, call center, customer portal, Viber, WhatsApp and social media – Facebook, Instagram and Twitter. Create a powerful workflow between all channels and show your customers a personalized service experience.
Get the fastest chat widget available
Live chat is an amazing tool for providing customer support quickly thanks to a widget placed on your website. LiveAgent has the fastest live chat widget on the market which makes customer messaging smooth and fast. It’s also supported with features such as real-time typing view, proactive chat invitations and more that provide enhanced functionality. Customize your branding to fit your business and provide personal, human-centric service for everyone.
Become a happy customer to make your customers happy
We take care of all of our customers and we do our best to provide them with excellent customer service. Our customer support team is ready to help you with any problems or provide you with information whenever you need it. You can contact us 24/7 via email, live chat or simply give us a call. Feel free to also look through our customer portal that is full of useful articles about LiveAgent.
"LiveAgent combines excellent live chat, ticketing and automation that allow us to provide exceptional support to our customers."
Peter Komornik
CEO of Slido
Ready to switch into a different shared inbox software?
Improve agent productivity with our multi-channel ticketing system today. Simply start your free 30-day trial and try working with LiveAgent toolset. If you want to see everything it can do, have a look at the tour video where we cover most features and how you can use them. Switch to LiveAgent today and provide support to customers across all important channels.
Testimonials
Get LiveAgent and join 7000 happy clients
"LiveAgent is so awesome. With very little time and effort I had it up and running smoothly in a few minutes. "
"LiveAgent is so awesome. With very little time and effort I had it up and running smoothly in a few minutes. "
"LiveAgent empowers our agents to provide better, faster, and more accurate support. "
"We see LiveAgent as a great tool for communicating with customers. "
"We see LiveAgent as a great tool for communicating with customers. "
"Unlimited agents, email, social media, and phone integration. All that for less than we were paying with our previous provider. "
"Unlimited agents, email, social media, and phone integration. All that for less than we were paying with our previous provider. "
"LiveAgent helped us to achieve 2 important goals: increase customer satisfaction and sales. "
"LiveAgent helped us to achieve 2 important goals: increase customer satisfaction and sales. "
"With LiveAgent we are able to keep our players happy by offering more efficient support resulting in higher return rates. "
"We love LiveAgent - it makes supporting our customers easy. "
"We love LiveAgent - it makes supporting our customers easy. "
"We love LiveAgent - it makes supporting our customers easy. "
"The support team always responded promptly with quick to implement solutions. "
"We have been using LiveAgent since August and we are really satisfied with it. "
"We have been using LiveAgent since August and we are really satisfied with it. "
"LiveAgent empowers our agents to provide better, faster, and more accurate support. "
"LiveAgent empowers our agents to provide better, faster, and more accurate support. "
"Unlimited agents, email, social media, and phone integration. All that for less than we were paying with our previous provider. "
"LiveAgent helped us to achieve 2 important goals: increase customer satisfaction and sales. "
"With LiveAgent we are able to keep our players happy by offering more efficient support resulting in higher return rates. "
"The support team always responded promptly with quick to implement solutions. "
"The support team always responded promptly with quick to implement solutions. "
"We see LiveAgent as a great tool for communicating with customers. "
"With LiveAgent we are able to keep our players happy by offering more efficient support resulting in higher return rates. "
"We have been using LiveAgent since August and we are really satisfied with it. "
The leader in Help desk software
Deliver exceptional customer support across multiple channels and automate your customer service with LiveAgent.
You will be in Good Hands!
Join our community of happy clients and provide excellent customer support with LiveAgent.
