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Boost advocacy

Create a positive CX that will make your customers talk.

24%

Cut down response times

Improve first response rates with automated ticket routing.

37%

Decrease ticket volume

Reduce the influx of support tickets with a knowledge base.

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Helpdesk software for Banking industry

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Profit from automation

Delegate mundane and repetitive tasks to your help desk software so your agents can focus on nurturing customer relationships.

More for less

Boost the efficiency of your support while lowering your overhead costs with our customer service software.

Protect important data

Keep your customer’s data protected with state-of-the-art security measures including HTTPS encryption, DDoS mitigation, and more.

Capitalize on presence in online world

The technology and digital transformation changed the way customers get in touch with the banks & insurance companies. Most of the needs can be fulfilled online either through the regular desktop or through mobile apps. Utilize your website and bring the power of customer service to your business with LiveAgent for finance sector.

Keep customers at a safe bay

Just like your customers want to keep their money safe and capitalize on them, the same you want to achieve with customer service. LiveAgent for finance sector brings you plenty of options how to achieve with minimal risk.

Save the time

Save not only your time, but also the time of your customers with our ultimate live chat. The real-time typing projection feature helps you stay one step ahead and gives you a sneak peek of what your customers are typing. This way, you can prepare the answers and provide them just in time. You can also leverage IT knowledge base software to promptly tackle any issue, no matter how complex.

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Over 21,000 businesses can't be wrong

See our success stories and testimonials and discover the positive impact of the implementation of help desk software on banking industry.

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