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Português Discover how LiveAgent improves your E-commerce business.
- ✓ No setup fee
- ✓ Customer service 24/7
Used by
4×
Boost advocacy
Create a positive CX that will make your customers talk.
24%
Cut down response times
Improve first response rates with automated ticket routing.
37%
Decrease ticket volume
Reduce the influx of support tickets with a knowledge base.
Improve your response times by up to 26% by streamlining all customer messages from email and social media into a single inbox with our helpdesk ticketing software.
Guide your customers through the checkout process and answer any questions they may have in real-time with our native live chat widget.
Improve your customer loyalty by making each support experience memorable and personalized with the built-in CRM in our service desk software.
Improve the happiness & satisfaction
Implementing LiveAgent for e-commerce on your website is question for a couple of seconds. However the impact on your e-commerce, lasts for the whole time. Bringing LiveAgent helpdesk software to your e-shop can raise the happiness of your customers by more than 60 %.
Guide your customers
Offering helping hand to your customers at the right time can have a significant impact on your business. Every time they may have a question, your live chat or call center are exactly there for you. Power your customer service with LiveAgent for e-commerce.
Build the loyal customer base
The loyalty of the customers should be one of the key metrics for your business. They prefer your products & services and will stay with you until they are satisfied. The more loyal customers you have, the better results you will see at the end of each passing month.
Reduce the shopping cart abandonment
Monitor your customers, prepare in advance and reach out before they can bounce with proactive chat invitations. With live chat, you can provide customer support 24/7 even when you’re offline with contact forms.
Save more with LiveAgent
Analyze and compare LiveAgent with different customer support solutions and choose one with the most relevant features for your industry and the best price.
Over 21,000 businesses can't be wrong
See our success stories and testimonials and find out how can LiveAgent IT help desk software boost your customer support and increase the happiness of your business partners.
Helpdesk software for Retail industry
Boost sales and customer satisfaction with LiveAgent's helpdesk software for the retail industry. Engage customers via social media, live chat, and more. Start your free trial today – no credit card required!
Live chat for e-commerce and services
Enhance your e-commerce business with LiveAgent's live chat software, offering 24/7 customer support, easy website integration, and robust security features. Boost customer satisfaction, reduce bounce rates, and improve conversions with real-time assistance. Try it free to experience seamless customer communication and elevate your sales funnel.
E-commerce referral email templates
Take advantage of our three highly converting e-commerce referral email templates that you can customize according to your needs.
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