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Português Valuable in every single industry
Discover how LiveAgent improves your software business.
- ✓ No setup fee
- ✓ Customer service 24/7
Used by
4×
Boost advocacy
Create a positive CX that will make your customers talk.
24%
Cut down response times
Improve first response rates with automated ticket routing.
37%
Decrease ticket volume
Reduce the influx of support tickets with a knowledge base.
3 reasons why software development companies choose LiveAgent
Empower your users with self-service options by creating comprehensive knowledge bases filled with articles, guides, forums, and FAQs.
Guide your potential customers through the sales funnel by answering their questions in real-time.
Take advantage of our feedback and suggestion boxes to find out exactly what your clients want and expect from you.
Focus on needs
Different clients have different needs and you should focus on all of them. Thanks to the capabilities of multi-channel help desk software you can stay in touch with them on different layers – let it be social networks, calls, emails or real-time live chat. No matter where your customers come from, you’ll always be there for them.
Create the knowledge base
Knowledge base and support portal are the first places most of your customers will look for while searching for answers. Robust abilities of LiveAgent give you enough power to build FAQ, write articles on self-service help or make several categories based on your business.
Complete the sales funnel
Some of your future customers can get in touch with you through live chat, where you can give them answers immediately and promptly. Later, they can get reach you via regular email and last, but not least call you. You have all the information available in universal inbox, so you can backtrack their needs and requests. Neat, what do you think?
Save more with LiveAgent
Analyze and compare LiveAgent with different customer support solutions and choose one with the most relevant features for your industry and the best price.
Over 21,000 businesses can't be wrong
See our success stories and testimonials and discover the positive impact of the implementation of help desk software on software development industry
Make it happen with customer engagement platform
Discover why LiveAgent is the top-rated customer engagement platform for 2024. Enjoy seamless multichannel communication, automation, and CRM integration with no setup fees. Benefit from 24/7 support and a no-commitment free trial. Trusted by leading brands like Forbes and Airbus, boost your customer satisfaction and loyalty today!
Looking for free customer management software?
Discover LiveAgent's free customer management software, offering ticketing, live chat, call center, and knowledge management without any setup fees or credit card requirements. Enjoy 24/7 customer support and a free account forever, helping you stay closer to your customers and increase productivity. Trusted by Forbes, Airbus, and NASCAR, LiveAgent ensures seamless communication and satisfied customers. Start your free trial today!
The #1 free knowledge base software
If you're looking for a free knowledge base, LiveAgent can hook you up with one free of charge. Have a look at our help desk and find out more.
One help desk solution for different industries
Discover how LiveAgent elevates customer support across industries, from healthcare to automotive. Benefit from no setup fees and 24/7 customer service. Boost advocacy, cut response times, and decrease ticket volumes with our omnichannel help desk software. Trusted by Forbes, Airbus, and Nascar. Start your free trial today and tailor LiveAgent to your niche!
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