Agile CRM integration
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What is Agile CRM?
Agile CRM is a Customer Relationship Management (CRM) software used worldwide by many companies. It’s used for automation, sales, marketing while storing customer data that can be used for various campaigns. Agile CRM provides business intelligence and helps sales reps with processes.
How can you use it?
There are many actions and triggers available in this integration. Get notifications in your dashboard whenever a new case, deal, ticket, event, task, contact or customer is created in Agile CRM. You can also keep track of tags and deal milestones. Besides keeping track of these actions, you can do them manually within LiveAgent. Create new contacts, add to campaigns, add notes, create companies, add customers to groups, add tags or create conversations.
Benefits
- Get notified about Agile CRM in your LiveAgent dashboard
- Get tasks and work done without switching software
- Increase your workflow
Frequently Asked Questions
What is Agile CRM?
Agile is a Customer Relationship Management platform that enables customers to store important data as well as automate any sales or marketing processes.
What are the benefits of integrating Agile CRM with LiveAgent?
The benefits include: improved customer service efficiency, getting notifications from Agile CRM inside LiveAgent, creating contacts/contact groups and add tags from one interface.