ChargeDesk

ChargeDesk is a billing toolkit integrating with popular payment gateways like Stripe and PayPal. It enhances LiveAgent by managing payments, refunds, and subscriptions directly within the software, streamlining customer service and billing processes.

ChargeDesk integration

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What is ChargeDesk?

ChargeDesk is a billing toolkit that supports the most used payment gateways and serves as a third party gateway for these services. It integrates with most services online, such as browsers, software, and other online services. Users can be matched by web addresses or social media accounts.

How can you use it?

ChargeDesk’s capabilities allow you to speed up your workflow with various features.

Collect payments

ChargeDesk is a solution made for this particular purpose. With the support of popular payment gateways like Stripe, PayPal, Braintree, Recurly, Zuora, WePay, or Payments MB, you get a proper and convenient billing solution for your business.

Custom invoices

One-off payments, subscriptions, indefinite repeats, setup fees. ChargeDesk takes care of all of these.

Extensions

ChargeDesk offers a large number of extensions for popular software, online services, and also browsers, such as Google Chrome.

Benefits

See a customer’s payments next to their support tickets
Refund charges
Cancel subscriptions
Create new charges (either by invoicing the customer or charging a card on file)
Create new subscriptions
Authorize and capture payments
Manage coupons
Send payment reminders
Edit customer details including adding VAT numbers
Securely update a customer’s credit card on file
Receive notifications and manage your customers on the go with our mobile apps
Works with your existing e-commerce setup – in most cases no coding or changes are needed

Frequently Asked Questions

What is ChargeDesk?
ChargeDesk is a company providing billing support since 2014. Moreover, it can be integrated with other software, such as LiveAgent, to create a powerful, efficient customer service experience.
How can you utilize ChargeDesk integration inside LiveAgent?
ChargeDesk integration is a great addition to your LiveAgent for many reasons. Here are some of them: important customer billing data inside the ticket, refund, charge or cancel a payment all from LiveAgent, manage subscriptions and coupons, easily update customer's billing information.

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Integrations

Discover how LiveAgent's extensive integrations, plugins, and apps can enhance your help desk software and boost customer satisfaction. Explore popular integrations with VoIP partners like Hero, Orion, and Redspot, plus CRM, eCommerce, and more. Visit us to streamline your communication and elevate your business with easy integration guides.