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Digitale integration
What is Digitale?
Digitale, spol. s r.o. was established in January 2008 in Slovakia by several telecommunication experts. Digitale offers telecommunication equipment (PBX, IP telephony, adaptors, GSM gateways, and accessories) to small and medium businesses, and provides professional and business consulting, corporate communication related services (recording of announcements and tailor-made solutions), development of software solutions, as well as solutions to alternative operators, call centres, and property and accommodation facility owners (call charging applications and IVR). Naturally, our complex comprehensive service reaches from the installation of equipment to custom configuration, to after-sales support.
One of the main goals of our company is utmost customer satisfaction. Therefore, we offer the possibility of a detailed PBX setup, the choice of add-on applications, or the possibility to design custom corporate applications that are linked to a VoIP PBX. The Digitale IP PBXs allows for the adding of extra features on the fly without interrupting connections or adding extra hardware. Besides for that, in most cases these changes can be implemented remotely without the necessity of an on-site presence, which reduces the delivery time to a minimum.How can you use it?
How can you use it?
LiveAgent and Digitale are now partners, which made the Digitale integration easier than ever. LiveAgent does not charge any additional fees for connecting a Digitale VoIP number with your call center.
If you are interested in connecting Digitale with the LiveAgent call center, simply login to your LiveAgent account and follow the instructions.
1. Log in to your LiveAgent account
2. Navigate to Numbers
3. Search for Digitale
4. Click on add
5. Insert required credentials
Cost of integrating Digitale:
Digitale and LiveAgent are partners. Thus, if you have a subscription with LiveAgent, the integration is free of charge. However, Digitale charges for its services since the company operates separately.
Benefits of Digitale
- Cost-effective
- Improved CX
- access all across Slovakia, Czech Republic and Hungary
- high reliability
If you would like to learn more about how call center software works, check out the video down below.
Don't have LiveAgent yet?
No problem! LiveAgent offers a 30-day free trial where you can test the free Digitale integration!
Frequently Asked Questions
What is Digitale?
Digitale, spol. s r.o. was established in January 2008 in Slovakia by several telecommunication experts. Digitale offers telecommunication equipment, to small and medium businesses, and provides professional and business consulting, corporate communication related services, development of software solutions, as well as solutions to alternative operators, call centres, and property and accommodation facility owners.
LiveAgent has already integrated Digitale inside. Thus, integration is free of charge. However, keep in mind that Digitale charges for its services.
As we mentioned previously, Digitale is already a part of LiveAgent. Simply log in and follow this guide: Navigate to Configurations > Call > Numbers > Digitale. Add the VoIP number and use it right away.
How much does it cost to integrate Digitale with LiveAgent?
LiveAgent has already integrated Digitale inside. Thus, integration is free of charge. However, keep in mind that Digitale charges for its services.
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