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NetTraffic integration
NetTraffic, an Irish company established in 1999 by Francis Maher, a former Eircom engineer, focuses on modernizing voice communications via Internet-based platforms. With a vision to deliver bespoke communication solutions, NetTraffic harnesses the latest technologies to meet individual customer needs. The company’s dedication to innovation and service excellence has guided its journey from its foundation.
In 2018, leadership transitioned to Ciarán Ó Broin, who, after enhancing his VoIP and cloud communication expertise, returned to NetTraffic with a wealth of knowledge from international technology partnerships. This strategic shift underscores NetTraffic’s commitment to staying at the forefront of the evolving telecommunications landscape, ensuring they remain adaptive and responsive to industry changes.
NetTraffic prides itself on exceptional service, recognizing the critical role of voice communication in businesses of all sizes. While they are keen to integrate modern IP-based services, they also respect their longstanding customers by continuing to support traditional telecom solutions. Whether your business is small or large, NetTraffic promises a dedicated team ready to support your communication needs, emphasizing their commitment to not just being a provider, but a partner in your business’s growth.
How can you use it?
LiveAgent has joined forces with NetTraffic to ensure seamless integration of NetTraffic numbers into your call center. Even more exciting? LiveAgent will not charge you extra for this integration.
If you wish to establish a connection between NetTraffic and the LiveAgent call center, all you need to do is log into your LiveAgent account and abide by the given guidelines.
1. Log in to your LiveAgent account
2. Navigate to Numbers
3. Search for NetTraffic.
4. Click on add
5. Insert required credentials
Cost of integrating NetTraffic:
LiveAgent subscription includes integration at no extra cost, whereas NetTraffic offers its services for a fee as they are a separate business.
Benefits of NetTraffic:
- Save on calling costs
- Reliable support
- More Flexibility
- Enhanced Security
- Access in Ireland
- Reliable and scalable
Would you like to learn more about how call center software works? Check out the video below.
Don't have LiveAgent yet?
No problem! LiveAgent offers a 30-day free trial where you can test the free NetTraffic integration!
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