Get access to a reliable toolset that covers all important customer channels. LiveAgent’s ticketing system covers emails, live chat, call center, customer portal, Viber, WhatsApp and social media – Facebook, Instagram and Twitter. Try it out today with our free 30-day trial or see our affordable pricing plans that won’t ruin your budget.
Feature | LiveAgent | Kustomer |
---|---|---|
Ticketing | ✅Yes | ❌No |
Live Chat | ✅Yes | ✅Yes |
Call Center | ✅Yes | ❌No |
Self-Service | ✅Yes | ✅Yes |
✅Yes | ✅Yes | |
✅Yes | ✅Yes | |
✅Yes | ✅Yes | |
Viber | ✅Yes | ❌No |
✅Yes | ✅Yes | |
Knowledge Base | ✅Yes | ✅Yes |
Customer Forum | ✅Yes | ❌No |
Automation and Rules | ✅Yes | ✅Yes |
API | ✅Yes | ✅Yes |
Interactive Voice Response (IVR) | ✅Yes | ❌No |
Video Calls | ✅Yes | ❌No |
Unlimited History | ✅Yes | ✅Yes |
Unlimited Websites | ✅Yes | ✅Yes |
Unlimited Chat Buttons | ✅Yes | ✅Yes |
Unlimited Tickets/Mails | ✅Yes | ✅Yes |
Unlimited Call Recording | ✅Yes | ❌No |
Unlimited 24/7 Support | ✅Yes | ❌No |
We do our best to provide the best customer experience possible to help you do your best work. Get access to our amazing ticketing system that can handle all important customer channels. It’s supported by a variety of features and integrations. We also offer 24/7 customer support for everyone.
All of your customer communication from every channel
Contacts, contact groups and agent profiles
Tags to help you keep things organized
Create customer satisfaction and increase agent productivity with the right tools backing you up. Add knowledge base and Viber into your ticketing system and start covering the most used communication channels.
Every one of them is backed up by productivity features that make your job easier. Furthermore, LiveAgent can be integrated with over 140 applications. Create unified workflows and save yourself from switching between multiple apps.
We understand that availability with customers is an important aspect of a great help desk. That’s why our support teams are available 24/7 to help you out or provide you with important information regarding our products.
Contact us anytime via email, live chat or give us a call. We’ll do our best to resolve any issues and help you with anything you need.
LiveAgent combines excellent live chat, ticketing and automation that allow us to provide exceptional support to our customers.
Peter Komornik, CEO
Join LiveAgent today and discuss your custom migration with us. Start our free 30-day trial today or pick one of our affordable pricing plans. They are suitable for businesses of most sizes and we promise they won’t ruin your budget.
Need to improve your marketing reputation?
Struggling with customer queries and social media overload? LiveAgent's help desk software improves your marketing and sales by centralizing communication, boosting productivity, and enhancing customer satisfaction. Enjoy a 14 or 30-day free trial, no credit card needed. Integrate with Facebook, Twitter, Instagram, and more. Available in 43 languages and mobile-friendly, LiveAgent is your solution for a seamless customer service experience. Visit now to discover how to transform your marketing strategy!
Are you looking for a Helpshift alternative?
Discover why LiveAgent is the ultimate Helpshift alternative, offering unmatched features like 24/7 customer service, no setup fees, and a 30-day free trial with no credit card required. Elevate your customer engagement with our omnichannel help desk solution, trusted by industry leaders like Forbes, Airbus, and Nascar. Enjoy seamless integration across multiple platforms, including social media, and experience the fastest live chat on the market. Visit now to explore how LiveAgent can transform your customer support experience!
At a standstill? Increase sales with LiveAgent!
Boost your sales effortlessly with LiveAgent's customer-centric approach! Enhance customer satisfaction, retention, and loyalty using over 180 advanced features and 100+ integrations. Experience a 325% increase in conversion rates with tools like real-time chat, a universal inbox, and social media support. Start your free trial today—no credit card required!
Exploring knowledge management systems: An in-depth guide
Discover how knowledge management systems revolutionize business operations, boost productivity, and enhance customer satisfaction. Explore now!
Join our community of happy clients and provide excellent customer support with LiveAgent.
Our website uses cookies. By continuing we assume your permission to deploy cookies as detailed in our privacy and cookies policy.