Get access to a reliable toolset that covers all important customer channels. LiveAgent’s ticketing system covers emails, live chat, call center, customer portal, Viber, WhatsApp and social media – Facebook, Instagram and Twitter. Try it out today with our free 30-day trial or see our affordable pricing plans that won’t ruin your budget.
Feature | LiveAgent | Kustomer |
---|---|---|
Ticketing | ✅Yes | ❌No |
Live Chat | ✅Yes | ✅Yes |
Call Center | ✅Yes | ❌No |
Self-Service | ✅Yes | ✅Yes |
✅Yes | ✅Yes | |
✅Yes | ✅Yes | |
✅Yes | ✅Yes | |
Viber | ✅Yes | ❌No |
✅Yes | ✅Yes | |
Knowledge Base | ✅Yes | ✅Yes |
Customer Forum | ✅Yes | ❌No |
Automation and Rules | ✅Yes | ✅Yes |
API | ✅Yes | ✅Yes |
Interactive Voice Response (IVR) | ✅Yes | ❌No |
Video Calls | ✅Yes | ❌No |
Unlimited History | ✅Yes | ✅Yes |
Unlimited Websites | ✅Yes | ✅Yes |
Unlimited Chat Buttons | ✅Yes | ✅Yes |
Unlimited Tickets/Mails | ✅Yes | ✅Yes |
Unlimited Call Recording | ✅Yes | ❌No |
Unlimited 24/7 Support | ✅Yes | ❌No |
We do our best to provide the best customer experience possible to help you do your best work. Get access to our amazing ticketing system that can handle all important customer channels. It’s supported by a variety of features and integrations. We also offer 24/7 customer support for everyone.
All of your customer communication from every channel
Contacts, contact groups and agent profiles
Tags to help you keep things organized
Create customer satisfaction and increase agent productivity with the right tools backing you up. Add knowledge base and Viber into your ticketing system and start covering the most used communication channels.
Every one of them is backed up by productivity features that make your job easier. Furthermore, LiveAgent can be integrated with over 140 applications. Create unified workflows and save yourself from switching between multiple apps.
We understand that availability with customers is an important aspect of a great help desk. That’s why our support teams are available 24/7 to help you out or provide you with important information regarding our products.
Contact us anytime via email, live chat or give us a call. We’ll do our best to resolve any issues and help you with anything you need.
LiveAgent combines excellent live chat, ticketing and automation that allow us to provide exceptional support to our customers.
Peter Komornik, CEO
Join LiveAgent today and discuss your custom migration with us. Start our free 30-day trial today or pick one of our affordable pricing plans. They are suitable for businesses of most sizes and we promise they won’t ruin your budget.
Looking to move from LiveChat to LiveAgent?
Looking to migrate from LiveChat to LiveAgent? Join companies like Huawei, BMW, Yamaha and O2 in providing world class support.
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Are you looking to migrate from Channels to different software? Consider LiveAgent as your next help desk software. Migrate your data now.
Migrating from Gist to LiveAgent?
Looking to migrate your data from Gist to a different solution? Have a look at LiveAgent and see the benefits. Start your free trial today.
Join our community of happy clients and provide excellent customer support with LiveAgent.
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Hello, I’m Andrej. We’re thrilled to invite you to an exclusive software demo where we’ll showcase our product and how it can transform your customer care. Learn how to achieve your business goals with LiveAgent or feel free to explore the best help desk software by yourself with no fee or credit card requirement.
Andrej Saxon | LiveAgent support team