Get access to a reliable toolset that covers all important customer channels. LiveAgent’s ticketing system covers emails, live chat, call center, customer portal, Viber, WhatsApp and social media – Facebook, Instagram and Twitter. Try it out today with our free 30-day trial or see our affordable pricing plans that won’t ruin your budget.
Feature | LiveAgent | Kustomer |
---|---|---|
Ticketing | ✅Yes | ❌No |
Live Chat | ✅Yes | ✅Yes |
Call Center | ✅Yes | ❌No |
Self-Service | ✅Yes | ✅Yes |
✅Yes | ✅Yes | |
✅Yes | ✅Yes | |
✅Yes | ✅Yes | |
Viber | ✅Yes | ❌No |
✅Yes | ✅Yes | |
Knowledge Base | ✅Yes | ✅Yes |
Customer Forum | ✅Yes | ❌No |
Automation and Rules | ✅Yes | ✅Yes |
API | ✅Yes | ✅Yes |
Interactive Voice Response (IVR) | ✅Yes | ❌No |
Video Calls | ✅Yes | ❌No |
Unlimited History | ✅Yes | ✅Yes |
Unlimited Websites | ✅Yes | ✅Yes |
Unlimited Chat Buttons | ✅Yes | ✅Yes |
Unlimited Tickets/Mails | ✅Yes | ✅Yes |
Unlimited Call Recording | ✅Yes | ❌No |
Unlimited 24/7 Support | ✅Yes | ❌No |
We do our best to provide the best customer experience possible to help you do your best work. Get access to our amazing ticketing system that can handle all important customer channels. It’s supported by a variety of features and integrations. We also offer 24/7 customer support for everyone.
All of your customer communication from every channel
Contacts, contact groups and agent profiles
Tags to help you keep things organized
Create customer satisfaction and increase agent productivity with the right tools backing you up. Add knowledge base and Viber into your ticketing system and start covering the most used communication channels.
Every one of them is backed up by productivity features that make your job easier. Furthermore, LiveAgent can be integrated with over 140 applications. Create unified workflows and save yourself from switching between multiple apps.
We understand that availability with customers is an important aspect of a great help desk. That’s why our support teams are available 24/7 to help you out or provide you with important information regarding our products.
Contact us anytime via email, live chat or give us a call. We’ll do our best to resolve any issues and help you with anything you need.
LiveAgent combines excellent live chat, ticketing and automation that allow us to provide exceptional support to our customers.
Peter Komornik, CEO
Join LiveAgent today and discuss your custom migration with us. Start our free 30-day trial today or pick one of our affordable pricing plans. They are suitable for businesses of most sizes and we promise they won’t ruin your budget.
Provide excellent customer service.
Discover unparalleled customer support with LiveAgent's all-in-one software. Benefit from 24/7 service, a free trial without a credit card, and seamless integration across 130+ ticketing features. Enhance your business with fast setup, AI assistance, live chat, and more. Choose LiveAgent for exceptional service and satisfied customers.
Enhance your customer service with LiveAgent's help desk tags. Organize and categorize tickets efficiently using tags, automation rules, and reports to boost agent productivity, improve response times, and increase customer satisfaction and revenue. Try LiveAgent's tag features with a free trial today!
Discover how LiveAgent's extensive integrations, plugins, and apps can enhance your help desk software and boost customer satisfaction. Explore popular integrations with VoIP partners like Hero, Orion, and Redspot, plus CRM, eCommerce, and more. Visit us to streamline your communication and elevate your business with easy integration guides.
Join our community of happy clients and provide excellent customer support with LiveAgent.
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