Feature | LiveAgent | LeadDesk |
---|---|---|
Ticketing | ✅Yes | ✅Yes |
Live Chat | ✅Yes | ✅Yes |
Call Center | ✅Yes | ✅Yes |
Self-Service | ✅Yes | ❌No |
✅Yes | ❌No | |
✅Yes | ❌No | |
✅Yes | ❌No | |
Viber | ✅Yes | ❌No |
✅Yes | ❌No | |
Knowledge Base | ✅Yes | ❌No |
Customer Forum | ✅Yes | ❌No |
Automation and Rules | ✅Yes | ❌No |
API | ✅Yes | ✅Yes |
Interactive Voice Response (IVR) | ✅Yes | ✅Yes |
Video Calls | ✅Yes | ❌No |
Unlimited History | ✅Yes | ❌No |
Unlimited Websites | ✅Yes | ❌No |
Unlimited Chat Buttons | ✅Yes | ❌No |
Unlimited Tickets/Mails | ✅Yes | ❌No |
Unlimited Call Recording | ✅Yes | ✅Yes |
Unlimited 24/7 Support | ✅Yes | ✅Yes |
Provide awesome customer support with the right solution. Get access to ticketing with email, live chat, call center, social media, and customer portal with knowledge base.
We currently don’t have a LeadDesk migration plugin available. Are you interested in it? Let us know and we’ll get working!
Migrate agents, admins, end users and customers with ease.
Migrate all your department and ticket tags.
Migrate tickets, attachments, user fields, and ticket fields.
Have a look at some perks you get when you make a switch to LiveAgent
24/7 support from our agents. We’re there whenever you need us.
Useful tools, more than 175 features and over 40 integrations. We have everything you need.
Get LiveAgent free forever or choose one of our three paid plans.
Choose one of 43 different translations. LiveAgent supports language adaptable widgets too.
LiveAgent is the most reviewed and #1 rated help desk software for SMB in 2020. Join companies like Huawei, BMW and Yamaha in providing world class support to your customers.
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Migrate your data from any of the below-listed help desk solution providers for free. Make the switch today. We’ve got you covered.
Looking for an alternative to Teamwork Desk?
Discover why LiveAgent is the ultimate Teamwork Desk alternative, offering a powerful omnichannel ticketing system without setup fees. Enjoy 24/7 customer service, a free month's trial, and no credit card requirement. LiveAgent excels with advanced features like real-time chat, social media integrations, and more, helping you provide exceptional multi-channel support. Join industry leaders like Forbes and Airbus in choosing a solution that boosts customer satisfaction with faster communication and innovative tools. Start your free trial today!
Looking for a LiveChat alternative?
Discover why LiveAgent is the ultimate LiveChat alternative with over 175 features, the fastest chat widget, and seamless integration across multiple channels like Instagram and Viber. Enjoy 24/7 support, no setup fees, and a free trial with no credit card required. Make the switch today and elevate your customer support experience!
Join our community of happy clients and provide excellent customer support with LiveAgent.
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