Feature | LiveAgent | LeadDesk |
---|---|---|
Ticketing | ✅Yes | ✅Yes |
Live Chat | ✅Yes | ✅Yes |
Call Center | ✅Yes | ✅Yes |
Self-Service | ✅Yes | ❌No |
✅Yes | ❌No | |
✅Yes | ❌No | |
✅Yes | ❌No | |
Viber | ✅Yes | ❌No |
✅Yes | ❌No | |
Knowledge Base | ✅Yes | ❌No |
Customer Forum | ✅Yes | ❌No |
Automation and Rules | ✅Yes | ❌No |
API | ✅Yes | ✅Yes |
Interactive Voice Response (IVR) | ✅Yes | ✅Yes |
Video Calls | ✅Yes | ❌No |
Unlimited History | ✅Yes | ❌No |
Unlimited Websites | ✅Yes | ❌No |
Unlimited Chat Buttons | ✅Yes | ❌No |
Unlimited Tickets/Mails | ✅Yes | ❌No |
Unlimited Call Recording | ✅Yes | ✅Yes |
Unlimited 24/7 Support | ✅Yes | ✅Yes |
Provide awesome customer support with the right solution. Get access to ticketing with email, live chat, call center, social media, and customer portal with knowledge base.
We currently don’t have a LeadDesk migration plugin available. Are you interested in it? Let us know and we’ll get working!
Migrate agents, admins, end users and customers with ease.
Migrate all your department and ticket tags.
Migrate tickets, attachments, user fields, and ticket fields.
Have a look at some perks you get when you make a switch to LiveAgent
24/7 support from our agents. We’re there whenever you need us.
Useful tools, more than 175 features and over 40 integrations. We have everything you need.
Get LiveAgent free forever or choose one of our three paid plans.
Choose one of 43 different translations. LiveAgent supports language adaptable widgets too.
LiveAgent is the most reviewed and #1 rated help desk software for SMB. Join companies like Huawei, BMW and Yamaha in providing world class support to your customers.
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Moving from CallPage to LiveAgent?
LiveAgent is a help desk solution that connects multiple platforms in one interface. Migrate from CallPage to LiveAgent and start gaining business benefits.
Discover the power of support automation with LiveAgent! Learn how AI-driven tools streamline customer service, boost productivity, and cut costs while maintaining a balance with human interaction. Explore features like automated ticket distribution, IVR, and automatic callbacks. Try LiveAgent for free and transform your customer support experience!
Open source ticketing system: Is it right for you?
Discover the best open source helpdesk ticketing systems for 2024! Uncover the benefits and challenges, compare with free proprietary options, and find the perfect solution tailored to your business needs. Embrace cost-effectiveness, customizability, and community support while navigating potential drawbacks. Visit our comprehensive guide today!
Join our community of happy clients and provide excellent customer support with LiveAgent.
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