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Fed up with your help desk software?

Phone support is just the beginning. Get email, live chat, social media and knowledge base to provide your customers with more options.

LiveAgent is the most reviewed and #1 rated help desk software for SMB in 2020. Stay closer to your customers and help them faster with LiveAgent.

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3 reasons why companies switch to LiveAgent

Call center support

Besides many other features, LiveAgent also supports call center integration. It’s quick and easy to set up!

Rich on features

Over 175 + features to make your work flow easier and more enjoyable.

Affordable pricing

LiveAgent packs a punch for a reasonable price. Choose one from our three paid plans or pick out separate features to customize your help desk.

LiveCall vs LiveAgent at a glance

Feature	LiveAgent	LiveCall
Ticketing	✅Yes	❌No
Live Chat	✅Yes	❌No
Call Center	✅Yes	✅Yes
Self-Service	✅Yes	❌No
Facebook	✅Yes	❌No
Twitter	✅Yes	❌No
Instagram	✅Yes	❌No
Viber	✅Yes	❌No
WhatsApp	✅Yes	✅Yes
Knowledge Base	✅Yes	✅Yes
Customer Forum	✅Yes	❌No
Automation and Rules	✅Yes	❌No
API	✅Yes	❌No
Interactive Voice Response (IVR)	✅Yes	❌No
Video Calls	✅Yes	❌No
Unlimited History	✅Yes	❌No
Unlimited Websites	✅Yes	❌No
Unlimited Chat Buttons	✅Yes	❌No
Unlimited Tickets/Mails	✅Yes	❌No
Unlimited Call Recording	✅Yes	❌No
Unlimited 24/7 Support	✅Yes	❌No

A powerful LiveCall alternative

Take you support desk further with emails, live chat, social media and knowledge base.

Give you customers multiple options to connect with you and turn them into paying customers. You get all of this for a price that won’t ruin your budget.

The fastest live chat

Live chat provides you the fastest way for your customers to connect with you. You can increase the number of conversions and turn page visitors into paying customers effectively.

LiveAgent has the fastest live chat widget on the market, with chat displayed speeds at 2.5 seconds. Can you keep up?

Call center support

Call center is easy to set up and easy to use. LiveAgent’s interface will smoothly guide you through the entire process. Connect with your customers via browser, phone or any other equipment of your choice.

LiveAgent takes care of everything for you, so there is no need for 3rd party providers. You can focus on the important and provide support without additional hassle.

Why companies switch to LiveAgent

It’s a pleasure to have a great portal that improves our customer service.
Roman Bosch , Partly
LiveAgent empowers our agents to provide better, faster, and more accurate support.
Christine Preusler , HostingAdvice
LiveAgent helped us to achieve 2 important goals: increase customer satisfaction and sales.
Karl Dieterich , Covomo
We have been using LiveAgent since August and we are really satisfied with it.
Hendrik Henze , HEWO Internetmarketing
Since we are using LiveAgent our response time improved by 60%.
Razvan Sava , Webmaster Deals
Our paid customer conversion rate went up 325% the first month we've set up and actively started using LiveAgent.
Taras Baca , XperienceHR
I have to say, I have never experienced such a professional customer approach.
Andrej Ftomin , TAZAR Group
We find LiveAgent to be the best live chat solution by far.
Matt Janaway , The Workplace Depot
We use LiveAgent on all of our ecommerce websites. The tool is easy to use and improves our productivity.
Viviane Carter , CSI Products
With LiveAgent we’re able to give our customers support wherever they are.
Christian Lange , Lucky-Bike
I can recommend LiveAgent to anyone interested in making their customer service better and more effective.
Jens Malmqvist , Projure
I'm sure we would spend 90% of our day sorting through emails if we didn't have LiveAgent.
Catana Alexandru , Websignal
With LiveAgent we are able to keep our players happy by offering more efficient support resulting in higher return rates.
Jan Wienk , All British Casino
LiveAgent is reliable, reasonably priced, and simply a great choice for any fast-paced online business!
Allan Bjerkan , Norske Automaten
We like it because it is easy to use and offers great functionality, such as useful reporting features.
Sissy Böttcher , Study Portals
We love LiveAgent - it makes supporting our customers easy.
Peter Koning , TypoAssassin
We like to offer our customers the best support experience. That’s why we chose LiveAgent.
Aranzazu F , Factorchic
From setup to ongoing support and everything else in between, the team at LiveAgent continues to impress.
Rick Nuske , MyFutureBusiness
LiveAgent saves us hundreds of precious minutes every day by making customer service clear and in order.
Vojtech Kelecsenyi , 123-Nakup
Unlimited agents, email, social media, and phone integration. All that for less than we were paying with our previous provider.
Rafael Kobalyan , Betconstruct
We’ve been using LiveAgent since 2013. We can't imagine working without it.
Martin Drugaj , Atomer
It's a cost-effective solution that can help you with a large amount of support requests via different channels.
Ivan Golubović , AVMarket
Answering emails from Outlook was so hard to manage. With LiveAgent we're sure every email is answered in time.
Rustem Gimaev , Antalya Consulting Language Center
LiveAgent is so awesome. With very little time and effort I had it up and running smoothly in a few...
Randy Bryan , tekRESCUE
I highly recommend the LiveAgent product, not only as a Kayako alternative but a much better solution with added value.
Timothy G. Keys , Marietta Corporation
The support team always responded promptly with quick to implement solutions.
Mihaela Teodorescu , eFortuna
It helps us categorize the nature of the tickets and statistically track what our clients need most.
Hilda Andrejkovičová , TrustPay
We see LiveAgent as a great tool for communicating with customers.
Alexandra Danišová , Nay
LiveAgent sped up our communication with our customers and gave us an option to chat with them as well.
Samuel Smahel , m:zone
Simply put - LiveAgent beats everything out there at this, or even higher, price-points.
David Chandler , Volterman

Get more and save more

Giving your customers and agents more options doesn’t mean you have to overpay. LiveAgent has three great paid plans that are packed with the best tools and features for providing customer support.

In case you want to, you can always buy separate features without overpaying for them. Click below and find out more.

Compare plans

Save more with LiveAgent

Compare us to other call center software

Curious to see how we measure up to other popular call center solutions? Check out our comparison pages and discover all that we have to offer.

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