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LiveAgent offers more than 175 useful features, the fastest live chat widget on the market, call center and even coverage of communication channels like Instagram and Viber, all packed into one powerful package.

Making a change is easy! We offer an assisted migration from LiveChat to LiveAgent that will import all of your data. It’s free and it takes only 5 minutes.

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LiveChat vs LiveAgent at a glance

Feature	LiveAgent	LiveChat
Ticketing	✅Yes	✅Yes
Live Chat	✅Yes	✅Yes
Call Center	✅Yes	❌No
Self-Service	✅Yes	✅Yes
Facebook	✅Yes	✅Yes
Twitter	✅Yes	❌No
Instagram	✅Yes	❌No
Viber	✅Yes	❌No
WhatsApp	✅Yes	✅Yes
Knowledge Base	✅Yes	✅Yes
Customer Forum	✅Yes	✅Yes
Automation and Rules	✅Yes	✅Yes
API	✅Yes	✅Yes
Interactive Voice Response (IVR)	✅Yes	❌No
Video Calls	✅Yes	❌No
Unlimited History	✅Yes	✅Yes
Unlimited Websites	✅Yes	✅Yes
Unlimited Chat Buttons	✅Yes	✅Yes
Unlimited Tickets/Mails	✅Yes	✅Yes
Unlimited Call Recording	✅Yes	❌No
Unlimited 24/7 Support	✅Yes	✅Yes

Discover what sets us apart

Call center support

Besides many other features, LiveAgent also supports call center integration. It’s quick and easy to set up!

Rich on features

Over 175 + features to make your work flow easier and more enjoyable.

Affordable pricing

LiveAgent packs a punch for a reasonable price. Choose one from our three paid plans or pick out separate features to customize your help desk

Powerful LiveChat alternative

LiveAgent gives your customer support the freedom it needs. Packed with features and able to integrate almost anything from email, live chat and call center to social media like Facebook, Twitter and Instagram.

And it’s all for a reasonable price. Our pricing plans are tailored to fit your exact needs. And in case you need something extra, you can buy individual features for a fair price.

LiveAgent’s website chat system is a feature that needs to be responsive, and quick, and allows you and your customers to communicate instantly. LiveAgent’s chat widget is truly the fastest of them all, with chat display speed at 2.5 seconds. You can have a look at the test results yourself.

Affordable and packed with features

LiveAgent offers three pricing plans which will not ruin your budget. They are all packed with useful features and you can also buy separate features in case you want to add something extra to your plan.

Check them out and see which one is the best for your business.

Compare plans

Get more for less

LiveAgent has your back when it comes to multiple communication channels and accounts. Reliable ticket system organizes everything from email, live chat and phone calls to social media like Facebook, Twitter and Instagram. That way, you have everything covered and all sorted in one place.

LiveAgent vs LiveChat comparison

Check out how we compare with LiveChat based on customer reviews on Capterra

See why companies switched to LiveAgent

Ready to make a change?

LiveAgent is the most reviewed and #1 rated help desk software for SMB. Stay closer to your customers and help them faster with LiveAgent.

Compare us to different live chat software

Curious to see how we measure up to other popular live chat solutions? Check out our comparison pages and discover all that we have to offer.

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