Are you looking for an alternative way to communicate with your customers, convince them to buy your product and provide them with support?
LiveAgent is the right answer for your company. Provide support via email, lightning speed live chat, social media, call center or knowledge base. LiveAgent has more than 175 features, over 40 integrations and an interface to help you increase your workflow. Read on, to find out more!
Feature | LiveAgent | Drift |
---|---|---|
Ticketing | ✅Yes | ❌No |
Live Chat | ✅Yes | ✅Yes |
Call Center | ✅Yes | ❌No |
Self-Service | ✅Yes | ✅Yes |
✅Yes | ✅Yes | |
✅Yes | ❌No | |
✅Yes | ✅Yes | |
Viber | ✅Yes | ❌No |
✅Yes | ✅Yes | |
Knowledge Base | ✅Yes | ❌No |
Customer Forum | ✅Yes | ❌No |
Automation and Rules | ✅Yes | ✅Yes |
API | ✅Yes | ✅Yes |
Interactive Voice Response (IVR) | ✅Yes | ❌No |
Video Calls | ✅Yes | ❌No |
Unlimited History | ✅Yes | ❌No |
Unlimited Websites | ✅Yes | ❌No |
Unlimited Chat Buttons | ✅Yes | ✅Yes |
Unlimited Tickets/Mails | ✅Yes | ✅Yes |
Unlimited Call Recording | ✅Yes | ❌No |
Unlimited 24/7 Support | ✅Yes | ❌No |
Give your customer support a different solution and provide your customers with more options when it comes to communication between you and them.
Furthermore, you get everything you need in one package. No need to pay for separate tools. With our plans, you get to pick exactly those you need and use them to their full potential.
Live chat is an essential tool when it comes to providing customer support. Since it’s about instant communication, speed should be a top priority.
LiveAgent has the fastest live chat widget on the market, with chat displayed speeds at 2.5 seconds. You cannot get anything faster than that. Don’t keep your page viewers waiting and turn them into paying customers.
LiveAgent packs a punch for a reasonable price. Choose one from our three paid plans or pick out separate features to customize your help desk.
Decrease the work time of your agents and solve more customer queries thanks to our universal inbox.
There is no need to buy email, live chat or any other features separately. You can get everything in one package with a great price tag. Choose one of LiveAgent’s three paid plans that are packed with tools, features and integrations to make your workflow easier.
In case you really want to, you can buy separate features to add something extra to your plan and provide better support.
Provide your employees with the ultimate solution for providing support.
LiveAgent is the most reviewed and #1 rated help desk software for SMB in 2020. Stay closer to your customers and help them faster with LiveAgent.
Curious to see how we measure up to other popular live chat solutions? Check out our comparison pages and discover all that we have to offer.
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Join our community of happy clients and provide excellent customer support with LiveAgent.
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Answer more tickets with our all-in-one help desk software. Try LiveAgent for 30 days with no credit card required.
Hello, I’m Andrej. We’re thrilled to invite you to an exclusive software demo where we’ll showcase our product and how it can transform your customer care. Learn how to achieve your business goals with LiveAgent or feel free to explore the best help desk software by yourself with no fee or credit card requirement.
Andrej Saxon | LiveAgent support team