Customer support is an important part of any successful business. And, you can truly do wonders with the right software. Would you like a different solution to your help desk?
Try LiveAgent today and see why it’s the right choice for you. A reliable ticket system, omichannel communication and a large selection of features and integrations is what makes LiveAgent the right solution.
Feature | LiveAgent | Front |
---|---|---|
Ticketing | ✅Yes | ✅Yes |
Live Chat | ✅Yes | ✅Yes |
Call Center | ✅Yes | ❌No |
Self-Service | ✅Yes | ✅Yes |
✅Yes | ✅Yes | |
✅Yes | ✅Yes | |
✅Yes | ❌No | |
Viber | ✅Yes | ❌No |
✅Yes | ✅Yes | |
Knowledge Base | ✅Yes | ❌No |
Customer Forum | ✅Yes | ❌No |
Automation and Rules | ✅Yes | ✅Yes |
API | ✅Yes | ✅Yes |
Interactive Voice Response (IVR) | ✅Yes | ❌No |
Video Calls | ✅Yes | ❌No |
Unlimited History | ✅Yes | ❌No |
Unlimited Websites | ✅Yes | ❌No |
Unlimited Chat Buttons | ✅Yes | ❌No |
Unlimited Tickets/Mails | ✅Yes | ✅Yes |
Unlimited Call Recording | ✅Yes | ❌No |
Unlimited 24/7 Support | ✅Yes | ✅Yes |
Take your customer service further with the right software. LiveAgent is a help desk solution that allows you to take your communication even further with all relevant channels. Email, live chat, social media (Facebook, Instagram and Twitter), call center and knowledge base are ready and at your disposal.
Everything is managed via a reliable ticket system, so there is no need to worry about messy communication. Everything is sorted automatically, as it should be.
Live chat is one of the best and most useful tools an agent can utilize to communicate with their customers. It’s all about instant communication, so it needs to be fast.
LiveAgent has the fastest live chat on the market, with chat displayed speeds at 2.5 seconds. Furthermore, you can see what the customers are typing before they hit send. Now you can truly provide a fast support and stay on top of any situation.
LiveAgent increases customer satisfaction & improves conversion rates.
Decrease the work time of your agents and solve more customer queries thanks to our universal inbox.
Over 175 + features to make your work flow easier and more enjoyable.
Great CRM customer service software doesn’t have to come with an expensive price tag. Get the tools you need for a fair price instead.
LiveAgent has three reasonably priced plans that are packed with tools, features and integrations to make your workflow smooth and easy. All you need to do is pick the one that suits your business the most. See our paid plans and learn more.
Have you decided to switch yet? LiveAgent is the most reviewed and #1 rated help desk software for SMB in 2020. Stay closer to your customers and help them faster with LiveAgent.
Curious to see how we measure up to other popular help desk solutions? Check out our comparison pages and discover all that we have to offer.
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Join our community of happy clients and provide excellent customer support with LiveAgent.
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Answer more tickets with our all-in-one help desk software. Try LiveAgent for 30 days with no credit card required.
Hello, I’m Andrej. We’re thrilled to invite you to an exclusive software demo where we’ll showcase our product and how it can transform your customer care. Learn how to achieve your business goals with LiveAgent or feel free to explore the best help desk software by yourself with no fee or credit card requirement.
Andrej Saxon | LiveAgent support team