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Fed up with your help desk software?

Intercom is a great piece of software that provides a business messaging platform. Intercom utilizes chatbots and live chat, and is scalable. However, if you’re looking for an Intercom alternative, consider LiveAgent.

Discover our sleek universal inbox with more than 179 help desk features and over 40+ integrations. With LiveAgent you’ll see that with great software comes great customer service.

Migrate from Intercom to LiveAgent in minutes. We offer an assisted Intercom migration that will import all your data from Intercom to LiveAgent. It’s free and takes only 5 minutes.

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3 Reasons Why Companies Switch to LiveAgent

Find out how LiveAgent stands out from other alternatives

Improved Satisfaction

LiveAgent increases customer satisfaction & improves conversion rates.

Increased Productivity

Decrease the work time of your agents and solve more customer queries thanks to our universal inbox.

Feature Rich

With more than 175 help desk features, providing support will be a piece of cake.

Intercom vs LiveAgent at a glance

Feature	LiveAgent	Intercom
Ticketing	✅Yes	✅Yes
Live Chat	✅Yes	✅Yes
Call Center	✅Yes	❌No
Self-Service	✅Yes	✅Yes
Facebook	✅Yes	✅Yes
Twitter	✅Yes	✅Yes
Instagram	✅Yes	❌No
Viber	✅Yes	❌No
WhatsApp	✅Yes	✅Yes
Knowledge Base	✅Yes	✅Yes
Customer Forum	✅Yes	✅Yes
Automation and Rules	✅Yes	✅Yes
API	✅Yes	✅Yes
Interactive Voice Response (IVR)	✅Yes	❌No
Video Calls	✅Yes	❌No
Unlimited History	✅Yes	❌No
Unlimited Websites	✅Yes	✅Yes
Unlimited Chat Buttons	✅Yes	❌No
Unlimited Tickets/Mails	✅Yes	✅Yes
Unlimited Call Recording	✅Yes	❌No
Unlimited 24/7 Support	✅Yes	✅Yes

Powerful Intercom Alternative

Getting the best value for your money is crucial when you’re looking for a great help desk software. Intercom offers three different core packages and additional add-on features. LiveAgent offers 4 competitively priced core packages as well as add-on features such as social media integrations. If you’re looking for a fully-featured Intercom alternative, consider LiveAgent. We’ve got a hybrid ticket stream, unified omni-channel inbox, reporting and analysis features, automation, gamification and much more!

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Get an overview of your customer support

See usage, statistics, evaluate performance reports, and learn from customer satisfaction ratings.

If you’re looking for an Intercom alternative and speed is a metric that’s important to you, LiveAgent might be what you’re looking for. LiveAgent boasts the fastest chat widget on the market — it displays in just 2.5 seconds.

A fast chat widget is the way to go if you want to effectively convert a website visitor into a customer. According to an eMarketer report, 35% of website visitors made an online purchase after using live chat.

We're Multilingual

Our software is multilingual. LiveAgent is available in 43 different language translations (some partial) and supports language adaptable widgets. Don’t let foreign languages create a barrier between you and your customers. We’ve got you covered.

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Why Settle for Less?

LiveAgent is the most reviewed and #1 rated help desk software for SMB. That’s why it’s a great alternative to Intercom. LiveAgent saves you time and money, so you can focus on what’s important — building meaningful relationships with your customers.

LiveAgent vs Intercom Comparison

Check out how we compare to Intercom based on customer reviews on Capterra

See why our Customers Chose LiveAgent as their Preferred Intercom Alternative

Feel free to check out what other customers are saying about LiveAgent. LiveAgent has collected more than 2800 reviews on various software marketplaces like Capterra, Trustpilot, GetApp, G2, Software Advice.

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Compare us with other alternatives

Curious to see how we measure up to other popular solutions? Check out our comparison pages and discover all that we have to offer.

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Integrations

Discover how LiveAgent's extensive integrations, plugins, and apps can enhance your help desk software and boost customer satisfaction. Explore popular integrations with VoIP partners like Hero, Orion, and Redspot, plus CRM, eCommerce, and more. Visit us to streamline your communication and elevate your business with easy integration guides.