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Português Live chat software
Take customer engagement
to the next level with LiveAgent.
- ✓ No setup fee
- ✓ Customer service 24/7
- ✓ No credit card required
- ✓ Cancel any time
Used by
Hello, I’m John, how may I help you?
I’d like to check my order status.
No problem, please provide me with your order ID.
My order ID is GQ34566
Live chat software for instant connections
Provide great customer experience with live chat platform from LiveAgent. Get access to a fast live chat widget, and advanced features that make any customer interaction a breeze. Turn website visitors into customers, and solve customer queries with real-time support. Improve customer engagement with a single chat application. Save time and focus on what’s important with the LiveAgent customer service platform.
Chat capabilities
What kind of live chat software does
LiveAgent offer?
LiveAgent offers a state-of-the-art chat tool. It comes with premium features to help customer support teams provide a great chat experience. Key features include smart chat routing, proactive chat invitations, visitor tracking, and more. LiveAgent’s multilingual chat widget is one of the fastest on the market.
Chat support software benefits
- Reliable and fast chat with a range of features
- Access to an unlimited chat history and ticket history
- Chat analytics options and tracking features
- Proactive chat invitations with custom design options
Empower your support team with the right live chat software
Our live chat is a part of our ticketing which brings you numerous benefits. You can engage in hybrid conversation with one customer in the same ticket, and handle all conversations with amazing productivity features. Take a peek at how it works, and see how easy it is to use.
Improve agent productivity with:
- Effective live chat ticketing & universal inbox
- Advanced productivity features
- Dozens of useful integrations
Easy to implement and use by anyone
LiveAgent live chat has been perfect to be easy to implement and use by anyone, on any type of website. Take a look at how easy it is to get started with your own live chat widget.
Automatic messages
Would you like your customers to engage with you more? Try our Proactive chat invitations. This simple, but effective feature can start a conversation in no time. All it takes is for you to choose a design and implement it.
- Invite customers to chat with automatic messages
- Turn website visitors into customers with chat
Visitor tracking
Find out how many customers are browsing your website thanks to our website monitoring feature. You can see all online visitors, active agents, and every chat happening in real time.
- Track all website visitors and ongoing chats
- Determine favorite pages and interact with visitors
Message sneak-peeks
Real-time typing view is an ideal feature for improving your reply speeds. It can show you what the online visitors write in the chat widget, even before they hit send. You can use the time to prepare your answers, and more.
- Preview customer messages before they are sent
- Prepare your answers faster and decrease resolution times
Language options
Would you like to use your live chat in multiple language variations? No problem, LiveAgent supports over 40 languages, so you can always customize your live chat widget language to match your website.
- Choose from over 40 language options for chat windows
- Create chat widgets in different languages for different purposes
Benefits of live chat software
and how to get started
00:00/05:51
Flexible chat
Integrate our chat feature with ease
Take a look at our video tutorial and see the LiveAgent live chat in action. We’ll show you everything, starting with customization of your chat widget, and showing you how to set everything to your liking. You’ll learn how to implement your widget to your website, and how to use it. Go ahead and give it a try.
How can live chat software for website help
your business?
Take a look at these interesting statistics that can reveal the true power and benefits of LiveAgent live chat.
Save more
Live chat can help you decrease costs of your support thanks to faster replies. Spend less time waiting for answers, and handle much more than just one customer conversation at any given time. Improve your reply speeds and start saving.
- Save costs on agent per month with the right pricing plan
- Handle more customers with a faster chat window
17 – 30%
Decrease in costs
Using live chat as a platform for communication is cheaper than calls, and faster than emails. Experience a decrease in costs with LiveAgent.
Earn more
Live chat on your website is an ideal tool for influencing customers’ decision making process. Help them pick the right products or services, and turn more website visitors into paying customers.
- Empower your sales team with online chat and increase sales
- Help customers with buying decisions and provide instant responses
20%
Conversion rate increase
Boost your conversion rates and earn more by using a good chat strategy. Our chat app can help you convert visitors into customers, and increase your ROI.
Satisfy customers
Faster support equals happier and loyal customers. Live chat can help you remove frustration from your customer support. Stay available and help your brand become a reliable contender on the market.
- Improve overall customer satisfaction and happiness
- Decrease cart abandonment and turn visitors into customers
73%
Higher satisfaction rates
Provide personalized conversations for your customers. Our fully-featured live chat software can help you with customer satisfaction, and great agent experience.
Save more on live chat service
You don’t have to ruin your budget to get a live chat, LiveAgent is highly affordable for everyone. Take a look at our price calculator and see how much you can save with LiveAgent.
Start using LiveAgent now!
- ✓ No setup fee
- ✓ Customer service 24/7
- ✓ No credit card required
- ✓ Cancel any time
-
It’s a pleasure to have a great portal that improves our customer service.Roman Bosch
-
LiveAgent empowers our agents to provide better, faster, and more accurate support.Christine Preusler
-
LiveAgent helped us to achieve 2 important goals: increase customer satisfaction and sales.Karl Dieterich
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We have been using LiveAgent since August and we are really satisfied with it.Hendrik Henze
-
Since we are using LiveAgent our response time improved by 60%.Razvan Sava
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Our paid customer conversion rate went up 325% the first month we've set up and actively started using LiveAgent.Taras Baca
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I have to say, I have never experienced such a professional customer approach.Andrej Ftomin
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We find LiveAgent to be the best live chat solution by far.Matt Janaway
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We use LiveAgent on all of our ecommerce websites. The tool is easy to use and improves our productivity.Viviane Carter
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With LiveAgent we’re able to give our customers support wherever they are.Christian Lange
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I can recommend LiveAgent to anyone interested in making their customer service better and more effective.Jens Malmqvist
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I'm sure we would spend 90% of our day sorting through emails if we didn't have LiveAgent.Catana Alexandru
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With LiveAgent we are able to keep our players happy by offering more efficient support resulting in higher return rates.Jan Wienk
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LiveAgent is reliable, reasonably priced, and simply a great choice for any fast-paced online business!Allan Bjerkan
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We like it because it is easy to use and offers great functionality, such as useful reporting features.Sissy Böttcher
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We love LiveAgent - it makes supporting our customers easy.Peter Koning
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We like to offer our customers the best support experience. That’s why we chose LiveAgent.Aranzazu F
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From setup to ongoing support and everything else in between, the team at LiveAgent continues to impress.Rick Nuske
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LiveAgent saves us hundreds of precious minutes every day by making customer service clear and in order.Vojtech Kelecsenyi
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Unlimited agents, email, social media, and phone integration. All that for less than we were paying with our previous provider.Rafael Kobalyan
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We’ve been using LiveAgent since 2013. We can't imagine working without it.Martin Drugaj
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It's a cost-effective solution that can help you with a large amount of support requests via different channels.Ivan Golubović
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Answering emails from Outlook was so hard to manage. With LiveAgent we're sure every email is answered in time.Rustem Gimaev
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LiveAgent is so awesome. With very little time and effort I had it up and running smoothly in a few...Randy Bryan
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I highly recommend the LiveAgent product, not only as a Kayako alternative but a much better solution with added value.Timothy G. Keys
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The support team always responded promptly with quick to implement solutions.Mihaela Teodorescu
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It helps us categorize the nature of the tickets and statistically track what our clients need most.Hilda Andrejkovičová
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We see LiveAgent as a great tool for communicating with customers.Alexandra Danišová
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LiveAgent sped up our communication with our customers and gave us an option to chat with them as well.Samuel Smahel
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Simply put - LiveAgent beats everything out there at this, or even higher, price-points.David Chandler
Schedule a demo
What you will learn during the demo
- How to achieve your business goals with LiveAgent – whether it’s improving customer satisfaction or generating more sales.
- How LiveAgent works. We’ll give you a tour of the product so you can get an idea of how it is to work with our software.
- Answers to any questions you may have about pricing, service, integrations, and features.
“Approach each customer with the idea of helping him or her to solve a problem or achieve a goal, not of selling a product or service.” – Brian Tracy
Andrej Saxon
Sales manager
Looking for a Pure Chat alternative?
Discover why LiveAgent is the best Pure Chat alternative, offering 24/7 customer service, no setup fees, and a free 1-month trial without credit card requirements. With over 175 features, including email support, live chat, social media, call center, and knowledge base, LiveAgent provides comprehensive communication solutions. Save money with our affordable plans and enjoy the fastest live chat widget on the market. Switch to LiveAgent for increased customer satisfaction and improved conversions.
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