Easy ticketing system for Shopify

Keep track of your customers’ Shopify queries with ease.

✓ No setup fee
✓ Customer service 24/7
✓ No credit card required
✓ Cancel any time

Get Started | 1 month free Watch video

Used by

Home | LP | Quality choice of online ticketing system for Shopify stores

Quality Choice of Online Ticketing System for Shopify Stores

Put an end to the uncontrollable flow of incoming messages from across all communications channels and help your agents achieve the best results, including improved average response time with LiveAgent’s ticketing system.

Start Free Trial

14 or 30 days free trial No Credit Card required

.ladesk.com

Choose your region (datacenter location)

Americas (US)

Europe & Africa (EU)

Asia & Pacific (SG)

Data centre changes are not possible after account creation.

Send me product updates and other promotional offers.

By signing up, I accept T&C and Privacy Policy.

All support channels under one roof

LiveAgent’s help desk ticketing system integrates with multiple communication channels and offers nearly 200 features.

Integrate a ticketing system for your Shopify store.

An efficient support ticketing system is an essential part of a successful eCommerce store. Shopify offers a chance to sell through multiple channels at the expense of the high volume of customer requests in return. Be prepared to engage with customers at and from any platform.

Undeniable Business Benefits

Due to the staggering number of available communication platforms, customers nowadays use multiple routes to reach a company. Discover the benefits that LiveAgent’s ticketing system delivers.

Clear organizational and service support structure

Increase in conversion rates, in addition to reduced cost

Built-in customer service metrics tracking and reporting

Leading features

LiveAgent’s ticketing system offers a variety of features for more streamlined and personalized communication.

Universal inbox

Comprehensive and user-friendly inbox done right. All customer interactions are transformed into tickets, automatically assigned to the correct department or agent, and stored in a centralized inbox. Fully customizable to ensure that no piece of correspondence will ever go unnoticed. Read more about universal inbox.

Hybrid ticketing stream

Whether contacted via email, chat, or Facebook messages, one ticket ID remains the same for greater conversational clarity. Streamline communications with customers regardless of the initial channel and follow up on conversations across all platforms. Read more about hybrid ticket stream.

CRM

Delivering exceptional customer service is a challenge in itself, but throwing yourself blindly into offering support without prior knowledge is more complicated than it has to be. Collect and store contact details of potential leads or customize already existing customers’ profiles, interaction history, and adapt your approach to each customer individually. Read more about CRM.

Predefined answers

Struggling with frequently recurring inquiries or similar requests? Create different general responses to most commonly repeated subjects or choose from the several already predefined templates. Read more about predefined answers.

Compare us with others

Over 30,000 businesses can't be wrong

See our success stories and testimonials to find out how LiveAgent can boost your customer support and increase the happiness of your business partners.

Success stories Testimonials

LiveAgent keeps customer communications alive and easy

“Would you shop in a store that doesn’t have employees available to answer questions when necessary? LiveAgent is a great way to make your website look like somebody is minding the store!”

Affordable prices for your business

Invest in the ticketing system that will earn you a top spot in your client base. Need more? Learn about our additional plans.

30 Day Trial

No Credit Card required

and many more

Compare plans →

Related Articles to Quality choice of online ticketing system for Shopify stores

Moving from Tawk to LiveAgent?

LiveAgent is the #1 rated help desk software for smb in 2019 and 2020. Join companies like Huawei, BMW, Yamaha, to provide world-class customer support.

Help desk checklist

This help desk checklist will ensure that your customers always receive top-notch treatment.

Our support agents will gladly help you migrate your data safely and effortlessly. Liveagent is the most reviewed and #1 rated help desk software for smb in 2019 and 2020. Join companies like huawei, bmw, yamaha, o2 and oxford university in providing world class support.

Moving from TeamSupport to LiveAgent?

Considering migrating from TeamSupport to LiveAgent? Enhance your customer support with LiveAgent’s comprehensive ticketing system, live chat, call center, and more. Enjoy a free 30-day trial with no credit card required and seamlessly transfer your data. Join top companies like Huawei and BMW in delivering world-class support. Visit now to explore the benefits and start your free trial today!

Looking to migrate your data from Extend to a different solution? Have a look at LiveAgent and see the benefits. Start your free trial today.

Moving from Extend to LiveAgent?

Switch from Extend to LiveAgent with ease! Experience top-rated multi-channel customer support software with a free 30-day trial. Seamlessly migrate your data and enjoy features like email, live chat, calls, and social media integrations. No credit card required. Join industry leaders like Huawei and BMW. Start your journey to outstanding customer service today!