Are you looking for an easier and more effective solution for your customer support? LiveAgent offers you a reliable ticket system, integration with multiple channels, over 175 features and more than 40 integrations.
Take your help desk to the next level with LiveAgent.
LiveAgent increases customer satisfaction & improves conversion rates.
Save money! LiveAgent is more cost-effective when compared to other help desk solutions.
Over 175 + features to make your work flow easier and more enjoyable.
Feature | LiveAgent | SolarWinds |
---|---|---|
Ticketing | ✅Yes | ❌No |
Live Chat | ✅Yes | ❌No |
Call Center | ✅Yes | ❌No |
Self-Service | ✅Yes | ✅Yes |
✅Yes | ❌No | |
✅Yes | ❌No | |
✅Yes | ❌No | |
Viber | ✅Yes | ❌No |
✅Yes | ❌No | |
Knowledge Base | ✅Yes | ✅Yes |
Customer Forum | ✅Yes | ✅Yes |
Automation and Rules | ✅Yes | ✅Yes |
API | ✅Yes | ✅Yes |
Interactive Voice Response (IVR) | ✅Yes | ❌No |
Video Calls | ✅Yes | ❌No |
Unlimited History | ✅Yes | ✅Yes |
Unlimited Websites | ✅Yes | ❌No |
Unlimited Chat Buttons | ✅Yes | ❌No |
Unlimited Tickets/Mails | ✅Yes | ✅Yes |
Unlimited Call Recording | ✅Yes | ✅Yes |
Unlimited 24/7 Support | ✅Yes | ✅Yes |
If you’re looking for an ultimate solution for your help desk software, your search might be already over. LiveAgent has everything you need for providing the best customer support possible.
A reliable ticket system covers every important channel – email, live chat, social media (even Instagram), call center and knowledge base. You’ll be truly ready for anything with LiveAgent.
Live chat is an essential tool when it comes to customer service. It allows your customers to connect with you almost instantly via a widget on your website. It’s a great addition to your customer support.
LiveAgent has the fastest live chat widget on the market, with chat displayed speeds at 2.5 seconds. Answer your customers with lightning speed!
Getting more useful tools does not have to cost you a lot. LiveAgent offers you three great paid plans that are packed with useful tools, features and integrations. All you have to do is choose the one that fits you the best.
LiveAgent’s pricing also allows you to buy separate features in case you want to add something extra. See our pricing plans to learn more.
LiveAgent is the most reviewed and #1 rated help desk software for SMB in 2023. Stay closer to your customers and help them faster with LiveAgent.
Curious to see how we measure up to other popular software solutions? Check out our comparison pages and discover all that we have to offer.
Join our community of happy clients and provide excellent customer support with LiveAgent.
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Answer more tickets with our all-in-one help desk software. Try LiveAgent for 30 days with no credit card required.
Hello, I’m Andrej. We’re thrilled to invite you to an exclusive software demo where we’ll showcase our product and how it can transform your customer care. Learn how to achieve your business goals with LiveAgent or feel free to explore the best help desk software by yourself with no fee or credit card requirement.
Andrej Saxon | LiveAgent support team