Looking for a SolarWinds alternative?

Discover why LiveAgent is the best SolarWinds alternative on the market.

  • ✓ No setup fee    
  • ✓ Customer service 24/7    
  • ✓ No credit card required    
  • ✓ Cancel any time
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Help desk software comparison
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Fed up with your help desk software?

Are you looking for an easier and more effective solution for your customer support? LiveAgent offers you a reliable ticket system, integration with multiple channels, over 175 features and more than 40 integrations.

Take your help desk to the next level with LiveAgent.

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Save more with LiveAgent

3 reasons why companies switch to LiveAgent

Improved Satisfaction

LiveAgent increases customer satisfaction & improves conversion rates.

More Affordable

Save money! LiveAgent is more cost-effective when compared to other help desk solutions.

Rich on features

Over 175 + features to make your work flow easier and more enjoyable. 

SolarWinds vs LiveAgent at a glance

FeatureLiveAgentSolarWinds
Ticketing✅Yes❌No
Live Chat✅Yes❌No
Call Center✅Yes❌No
Self-Service✅Yes✅Yes
Facebook✅Yes❌No
Twitter✅Yes❌No
Instagram✅Yes❌No
Viber✅Yes❌No
WhatsApp✅Yes❌No
Knowledge Base✅Yes✅Yes
Customer Forum✅Yes✅Yes
Automation and Rules✅Yes✅Yes
API✅Yes✅Yes
Interactive Voice Response (IVR) ✅Yes❌No
Video Calls✅Yes❌No
Unlimited History✅Yes✅Yes
Unlimited Websites✅Yes❌No
Unlimited Chat Buttons✅Yes❌No
Unlimited Tickets/Mails✅Yes✅Yes
Unlimited Call Recording✅Yes✅Yes
Unlimited 24/7 Support✅Yes✅Yes
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A powerful SolarWinds alternative

If you’re looking for an ultimate solution for your help desk software, your search might be already over. LiveAgent has everything you need for providing the best customer support possible. 

A reliable ticket system covers every important channel – email, live chat, social media (even Instagram), call center and knowledge base. You’ll be truly ready for anything with LiveAgent.

Fastest live chat

Live chat is an essential tool when it comes to customer service. It allows your customers to connect with you almost instantly via a widget on your website. It’s a great addition to your customer support.

LiveAgent has the fastest live chat widget on the market, with chat displayed speeds at 2.5 seconds. Answer your customers with lightning speed!

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Get more for less

Getting more useful tools does not have to cost you a lot. LiveAgent offers you three great paid plans that are packed with useful tools, features and integrations. All you have to do is choose the one that fits you the best. 

LiveAgent’s pricing also allows you to buy separate features in case you want to add something extra. See our pricing plans to learn more.

See why companies switch to LiveAgent

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Ready to switch?

LiveAgent is the most reviewed and #1 rated help desk software for SMB in 2023. Stay closer to your customers and help them faster with LiveAgent.

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LiveAgent is the ultimate omni-channel solution for your help desk. Join LiveAgent today and join other companies in providing better support.

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Keep it clear with customer interaction software

Discover the best customer interaction software for 2024 with LiveAgent. Enjoy personalized support experiences across all touchpoints, with no setup fees, 24/7 customer service, and a free trial—no credit card required. Streamline your communication with an omnichannel dashboard, real-time social media support, and a virtual call center. Enhance productivity with automation, gamification, and insightful reports. Trusted by Forbes, Airbus, and more, LiveAgent integrates all your communication channels seamlessly. Start your free trial today!

Liveagent is the ultimate help desk solution for your business. Liveagent provides support via email, live chat, social media, knowledge base and call center for one great price. Choose one from our three paid plans or pick out separate features to customize your help desk.

Looking for a ZenDesk Talk alternative?

Discover why LiveAgent is the top ZenDesk Talk alternative! Enjoy seamless setup with no fees, 24/7 customer support, and a free trial with no credit card required. Switch to LiveAgent for over 175 features, including call center integration, and see improved customer satisfaction and conversion rates. Trusted by top brands like Forbes and Nascar, LiveAgent offers a robust, cost-effective solution for your customer support needs. Try it now!

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