Looking for a SupportBee alternative?

Discover why LiveAgent is the best SupportBee alternative on the market.

  • ✓ No setup fee    
  • ✓ Customer service 24/7    
  • ✓ No credit card required    
  • ✓ Cancel any time
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Help desk software comparison
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Fed up with your help desk software?

Get the right help desk software for your business. LiveAgent is an omnichannel solution that brings you great tools for providing the best customer support possible. 

LiveAgent’s ticket system does more than just email. Cover all relevant communication channels and get closer to your customers.

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Save more with LiveAgent

3 reasons why companies switch to LiveAgent

Call center support

Besides many other features, LiveAgent also supports call center integration. It’s quick and easy to set up!

Rich on features

Over 175 + features to make your work flow easier and more enjoyable. 

Affordable pricing

LiveAgent packs a punch for a reasonable price. Choose one from our three paid plans or pick out separate features to customize your help desk.

SupportBee vs LiveAgent at a glance

FeatureLiveAgentSupportBee
Feature
Ticketing
LiveAgent
✅Yes
SupportBee
✅Yes
Feature
Live Chat
LiveAgent
✅Yes
SupportBee
❌No
Feature
Call Center
LiveAgent
✅Yes
SupportBee
❌No
Feature
Self-Service
LiveAgent
✅Yes
SupportBee
❌No
Feature
Facebook
LiveAgent
✅Yes
SupportBee
❌No
Feature
Twitter
LiveAgent
✅Yes
SupportBee
❌No
Feature
Instagram
LiveAgent
✅Yes
SupportBee
❌No
Feature
Viber
LiveAgent
✅Yes
SupportBee
❌No
Feature
WhatsApp
LiveAgent
✅Yes
SupportBee
❌No
Feature
Knowledge Base
LiveAgent
✅Yes
SupportBee
✅Yes
Feature
Customer Forum
LiveAgent
✅Yes
SupportBee
✅Yes
Feature
Automation and Rules
LiveAgent
✅Yes
SupportBee
✅Yes
Feature
API
LiveAgent
✅Yes
SupportBee
✅Yes
Feature
Interactive Voice Response (IVR) 
LiveAgent
✅Yes
SupportBee
❌No
Feature
Video Calls
LiveAgent
✅Yes
SupportBee
❌No
Feature
Unlimited History
LiveAgent
✅Yes
SupportBee
❌No
Feature
Unlimited Websites
LiveAgent
✅Yes
SupportBee
❌No
Feature
Unlimited Chat Buttons
LiveAgent
✅Yes
SupportBee
❌No
Feature
Unlimited Tickets/Mails
LiveAgent
✅Yes
SupportBee
✅Yes
Feature
Unlimited Call Recording
LiveAgent
✅Yes
SupportBee
❌No
Feature
Unlimited 24/7 Support
LiveAgent
✅Yes
SupportBee
✅Yes
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More channels, better support

Give your customers more options for reaching out to you. Don’t stop with emails, let them reach you through social media like Instagram or Facebook. They can call you to your own call center, chat with you via a live chat widget on your website or find answers on their own via knowledge base

Every communication is managed via a reliable ticket system, so there is no need to worry about messy communication. Everything is sorted, as it should be. 

Would you like a fast live chat?

A live chat is a great tool for letting your customers connect with you quickly straight from your website. Therefore it should be as fast as possible.

LiveAgent has the fastest live chat widget on the market, with chat displayed speeds at 2.5 seconds. You can even get to see what are your customers typing as they’re typing it and prepare your replies before they hit send. 

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Looking for a different helpdesk software?

Getting more tools, features and communication channels for your help desk doesn’t have to ruin your budget. LiveAgent’s paid plans are reasonably priced and packed with everything you need for providing better customer support

Have a look at our plans and see for yourself. 

See why companies switch to LiveAgent

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Ready to try it out?

Switch to LiveAgent today and provide better support with the right tools.

LiveAgent is the most reviewed and #1 rated help desk software for SMB in 2023. Stay closer to your customers and help them faster with LiveAgent.

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