Looking for a Tawk alternative?

Discover why LiveAgent is the best Tawk alternative on the market.

  • ✓ No setup fee    
  • ✓ Customer service 24/7    
  • ✓ No credit card required    
  • ✓ Cancel any time
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Help desk software comparison
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Fed up with your help desk software?

Are you looking for a different solution for your customer support? Would you like to provide support via multiple channels and give your customers options when it comes to contact?

Try LiveAgent. LiveAgent is the ultimate omnichannel solution for your help desk. Packed with powerful features and integrations, LiveAgent brings you everything you need to provide better support.

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3 reasons why companies switch to LiveAgent

Rich on features

Over 175 + features to make your work flow easier and more enjoyable. 

Affordable pricing

LiveAgent packs a punch for a reasonable price. Choose one from our three paid plans or pick out separate features to customize your help desk.

Improved Satisfaction

LiveAgent increases customer satisfaction & improves conversion rates.

Tawk vs LiveAgent at a glance

FeatureLiveAgentTawk
Ticketing✅Yes✅Yes
Live Chat✅Yes✅Yes
Call Center✅Yes❌No
Self-Service✅Yes❌No
Facebook✅Yes❌No
Twitter✅Yes❌No
Instagram✅Yes❌No
Viber✅Yes❌No
WhatsApp✅Yes❌No
Knowledge Base✅Yes✅Yes
Customer Forum✅Yes✅Yes
Automation and Rules✅Yes❌No
API✅Yes✅Yes
Interactive Voice Response (IVR) ✅Yes❌No
Video Calls✅Yes❌No
Unlimited History✅Yes✅Yes
Unlimited Websites✅Yes✅Yes
Unlimited Chat Buttons✅Yes✅Yes
Unlimited Tickets/Mails✅Yes✅Yes
Unlimited Call Recording✅Yes❌No
Unlimited 24/7 Support✅Yes✅Yes
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Get more for your business

Live chat is one thing but how about something more? Customers are not coming just through one channel, so the best thing is to cover more of them. Provide support via email, social media, call center and knowledge base. LiveAgent supports even Instagram amongst others. 

LiveAgent’s ticket system takes care of everything for you, so there will be no mess in your communication. Everything is sorted, as it should be. 

The fastest live chat

We get it, live chat is what you came for in the first place. Why not get the fastest on the market? LiveAgent’s widget displayed speeds at 2.5 seconds. 

Furthermore you get to see what your clients want as they’re typing it. Prepare your replies before they hit send and surprise them with your speed. 

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Your agents are your own

Stick with people you know and trust and pay for tools only. Great help desk software doesn’t have to be expensive. LiveAgent has three great paid plans that are packed with tools and features to help you provide better support.

See our plans and learn more.

See why companies switch to LiveAgent

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Looking for a different helpdesk software?

LiveAgent is the most reviewed and #1 rated help desk software for SMB in 2023. Stay closer to your customers and help them faster with LiveAgent.

Save more with LiveAgent

Related Articles to Tawk alternative
LiveAgent offers email support, live chat, social media, call center and a knowledge base. LiveAgent has the fastest live chat widget on the market, with chat displayed speeds at 2. 5 seconds.

Looking for a Pure Chat alternative?

Discover why LiveAgent is the best Pure Chat alternative, offering 24/7 customer service, no setup fees, and a free 1-month trial without credit card requirements. With over 175 features, including email support, live chat, social media, call center, and knowledge base, LiveAgent provides comprehensive communication solutions. Save money with our affordable plans and enjoy the fastest live chat widget on the market. Switch to LiveAgent for increased customer satisfaction and improved conversions.

LiveAgent is the ultimate omni-channel solution for your help desk. Join LiveAgent today and join other companies in providing better support.

Looking for a Smartsupp alternative?

Explore LiveAgent as the best Smartsupp alternative. Enjoy 24/7 support, no setup fees, and a free trial, all without a credit card!

Explore the best practices for SaaS support in 2024, learn how to overcome challenges, and discover tools to optimize your customer service strategy.

Mastering SaaS support: Your ultimate guide for 2024

Discover the ultimate guide to SaaS support in 2024, featuring 8 best practices, key components, and future trends. Overcome challenges with real-life examples and learn how LiveAgent can optimize your customer service strategy. Explore FAQs and enhance your SaaS support today!

Get ahead with customer interaction software today. Stay on top of all customer requests and improve customer experience on all channels.

Keep it clear with customer interaction software

Discover the best customer interaction software for 2024 with LiveAgent. Enjoy personalized support experiences across all touchpoints, with no setup fees, 24/7 customer service, and a free trial—no credit card required. Streamline your communication with an omnichannel dashboard, real-time social media support, and a virtual call center. Enhance productivity with automation, gamification, and insightful reports. Trusted by Forbes, Airbus, and more, LiveAgent integrates all your communication channels seamlessly. Start your free trial today!

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