Looking for a Tawk alternative?

Discover why LiveAgent is the best Tawk alternative on the market.

  • ✓ No setup fee    
  • ✓ Customer service 24/7    
  • ✓ No credit card required    
  • ✓ Cancel any time
Used by
Forbes logo
airbus logo
Nascar logo
Help desk software comparison
Alternatives background

Fed up with your help desk software?

Are you looking for a different solution for your customer support? Would you like to provide support via multiple channels and give your customers options when it comes to contact?

Try LiveAgent. LiveAgent is the ultimate omnichannel solution for your help desk. Packed with powerful features and integrations, LiveAgent brings you everything you need to provide better support.

  • Software Advice Front Runner for Top Customer Service Software 2025
  • Capterra customer service shortlist badge 2025
  • GetApp category leaders in Customer service software
  • SourceForge Leader for winter 2025 badge award

3 reasons why companies switch to LiveAgent

Rich on features

Over 175 + features to make your work flow easier and more enjoyable. 

Affordable pricing

LiveAgent packs a punch for a reasonable price. Choose one from our three paid plans or pick out separate features to customize your help desk.

Improved Satisfaction

LiveAgent increases customer satisfaction & improves conversion rates.

Tawk vs LiveAgent at a glance

FeatureLiveAgentTawk
Ticketing✅Yes✅Yes
Live Chat✅Yes✅Yes
Call Center✅Yes❌No
Self-Service✅Yes❌No
Facebook✅Yes❌No
Twitter✅Yes❌No
Instagram✅Yes❌No
Viber✅Yes❌No
WhatsApp✅Yes❌No
Knowledge Base✅Yes✅Yes
Customer Forum✅Yes✅Yes
Automation and Rules✅Yes❌No
API✅Yes✅Yes
Interactive Voice Response (IVR) ✅Yes❌No
Video Calls✅Yes❌No
Unlimited History✅Yes✅Yes
Unlimited Websites✅Yes✅Yes
Unlimited Chat Buttons✅Yes✅Yes
Unlimited Tickets/Mails✅Yes✅Yes
Unlimited Call Recording✅Yes❌No
Unlimited 24/7 Support✅Yes✅Yes
app installation - illustration

Get more for your business

Live chat is one thing but how about something more? Customers are not coming just through one channel, so the best thing is to cover more of them. Provide support via email, social media, call center and knowledge base. LiveAgent supports even Instagram amongst others. 

LiveAgent’s ticket system takes care of everything for you, so there will be no mess in your communication. Everything is sorted, as it should be. 

The fastest live chat

We get it, live chat is what you came for in the first place. Why not get the fastest on the market? LiveAgent’s widget displayed speeds at 2.5 seconds. 

Furthermore you get to see what your clients want as they’re typing it. Prepare your replies before they hit send and surprise them with your speed. 

Watch the website loading time
Savings illustration

Your agents are your own

Stick with people you know and trust and pay for tools only. Great help desk software doesn’t have to be expensive. LiveAgent has three great paid plans that are packed with tools and features to help you provide better support.

See our plans and learn more.

See why companies switch to LiveAgent

Men shaking hands - illustration

Looking for a different helpdesk software?

LiveAgent is the most reviewed and #1 rated help desk software for SMB in 2023. Stay closer to your customers and help them faster with LiveAgent.

Save more with LiveAgent

Related Articles to Tawk alternative
Switch to a dedicated customer support software. LiveAgent makes the ideal Birdeye alternative thanks to an amazing ticketing system.

Looking for a Birdeye alternative?

Discover why LiveAgent is the best Birdeye alternative with 24/7 support, no setup fee, and a free trial. Switch now for seamless service!

LiveAgent is a great alternative if you want to get more options for communicating with your customers. Switch from CallPage to LiveAgent now.

Looking for a CallPage alternative?

Discover why LiveAgent is the best CallPage alternative: no setup fee, 24/7 support, no credit card needed. Start a free trial today!

LiveAgent is a help desk solution that allows you to take your customer service further. Email, live chat, social media (Facebook, Instagram and more).

Looking for a Front alternative?

Discover LiveAgent, the top Front alternative with 24/7 support, no setup fees, and a free trial. Elevate your customer service now!

Searching for an alternative to 3CX? Discover LiveAgent and see what makes it a great call center and live chat software.

Searching for an alternative to 3CX?

Switch to LiveAgent, the best 3CX alternative with no setup fees, 24/7 support, and a free trial—no credit card required!

Our website uses cookies. By continuing we assume your permission to deploy cookies as detailed in our privacy and cookies policy.

Start Free Trial x