Looking for a TeamSupport alternative?

Discover why LiveAgent is the best TeamSupport alternative on the market.

  • ✓ No setup fee    
  • ✓ Customer service 24/7    
  • ✓ No credit card required    
  • ✓ Cancel any time
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Help desk software comparison
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Fed up with your help desk software?

Would you like to provide better support with a great help desk software that can do it all? 

Try LiveAgent today. LiveAgent is the ultimate omnichannel solution for your business. Provide support via all relevant channels.

  • G2 badge for best performer in mid-market spring 2025
  • Software Advice Front Runner for Top Customer Service Software 2025
  • Capterra customer service shortlist badge 2025
  • GetApp category leaders in Customer service software

Save more with LiveAgent

3 reasons why companies switch to LiveAgent

Increased Productivity

Decrease the work time of your agents and solve more customer queries thanks to our universal inbox.

Rich on features

Over 175 + features to make your work flow easier and more enjoyable. 

Affordable pricing

LiveAgent packs a punch for a reasonable price. Choose one from our three paid plans or pick out separate features to customize your help desk.

TeamSupport vs LiveAgent at a glance

FeatureLiveAgentTeamSupport
Ticketing✅Yes✅Yes
Live Chat✅Yes✅Yes
Call Center✅Yes❌No
Self-Service✅Yes✅Yes
Facebook✅Yes✅Yes
Twitter✅Yes✅Yes
Instagram✅Yes❌No
Viber✅Yes❌No
WhatsApp✅Yes❌No
Knowledge Base✅Yes✅Yes
Customer Forum✅Yes✅Yes
Automation and Rules✅Yes✅Yes
API✅Yes✅Yes
Interactive Voice Response (IVR) ✅Yes❌No
Video Calls✅Yes✅Yes
Unlimited History✅Yes✅Yes
Unlimited Websites✅Yes❌No
Unlimited Chat Buttons✅Yes✅Yes
Unlimited Tickets/Mails✅Yes✅Yes
Unlimited Call Recording✅Yes❌No
Unlimited 24/7 Support✅Yes✅Yes
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A powerful TeamSupport alternative

Take your customer support to the next level with LiveAgent. Get everything you need – email, live chat, social media, call center and knowledgbase as well as over 175 features and 40 integrations.

Focus on the important with a better software and provide better support.

Fastest live chat

Live chat is one of the best tools for providing customer support quickly and efficiently. Therefore it needs to be as fast as possible.

LiveAgent has the fastest live chat widget on the market, with chat displayed speeds at 2.5 seconds. You even get to see what your customers are typing before they hit send. Prepare your answers and surprise them with your speed.

Watch the website loading time
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Fair and square

Providing customer support doesn’t have to be that expensive. LiveAgent has three great paid plans packed with tools and features for providing the best support you can. 

Have a look at them and find out more.

See why companies switch to LiveAgent

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Ready to switch?

LiveAgent is the most reviewed and #1 rated help desk software for SMB in 2023. Stay closer to your customers and help them faster with LiveAgent.

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If you want to avoid typing the same answer to a repeating issue, take advantage of Predefined Answers. Create your own and use them whenever you need it.

Predefined answers

Boost customer support efficiency with LiveAgent's predefined answers! Create longer, customizable replies with attachments. Try for free today!

Customize and improve your workflow with tags. View each ticket's contents at a glance and categorize them according to topics or segments.

Tags

Enhance your customer service with LiveAgent's help desk tags. Organize and categorize tickets efficiently using tags, automation rules, and reports to boost agent productivity, improve response times, and increase customer satisfaction and revenue. Try LiveAgent's tag features with a free trial today!

LiveAgent provides a large number of integrations in the form of plugins. Check out all the available integration solutions right now.

Integrations

Discover how LiveAgent's extensive integrations, plugins, and apps can enhance your help desk software and boost customer satisfaction. Explore popular integrations with VoIP partners like Hero, Orion, and Redspot, plus CRM, eCommerce, and more. Visit us to streamline your communication and elevate your business with easy integration guides.

LiveAgent plans start at $15/agent/mo and include email ticketing, live chat feature, knowledge base, and more. The full package is available at $69/agent/mo.

LiveAgent Pricing

Explore LiveAgent's affordable pricing plans starting at $15/agent/month. Powerful features, 30-day free trial, no credit card needed!"

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