Decrease the work time of your agents and solve more customer queries thanks to our universal inbox.
Over 175 + features to make your work flow easier and more enjoyable.
LiveAgent packs a punch for a reasonable price. Choose one from our three paid plans or pick out separate features to customize your help desk.
Feature | LiveAgent | TeamSupport |
---|---|---|
Ticketing | ✅Yes | ✅Yes |
Live Chat | ✅Yes | ✅Yes |
Call Center | ✅Yes | ❌No |
Self-Service | ✅Yes | ✅Yes |
✅Yes | ✅Yes | |
✅Yes | ✅Yes | |
✅Yes | ❌No | |
Viber | ✅Yes | ❌No |
✅Yes | ❌No | |
Knowledge Base | ✅Yes | ✅Yes |
Customer Forum | ✅Yes | ✅Yes |
Automation and Rules | ✅Yes | ✅Yes |
API | ✅Yes | ✅Yes |
Interactive Voice Response (IVR) | ✅Yes | ❌No |
Video Calls | ✅Yes | ✅Yes |
Unlimited History | ✅Yes | ✅Yes |
Unlimited Websites | ✅Yes | ❌No |
Unlimited Chat Buttons | ✅Yes | ✅Yes |
Unlimited Tickets/Mails | ✅Yes | ✅Yes |
Unlimited Call Recording | ✅Yes | ❌No |
Unlimited 24/7 Support | ✅Yes | ✅Yes |
Take your customer support to the next level with LiveAgent. Get everything you need – email, live chat, social media, call center and knowledgbase as well as over 175 features and 40 integrations.
Focus on the important with a better software and provide better support.
Live chat is one of the best tools for providing customer support quickly and efficiently. Therefore it needs to be as fast as possible.
LiveAgent has the fastest live chat widget on the market, with chat displayed speeds at 2.5 seconds. You even get to see what your customers are typing before they hit send. Prepare your answers and surprise them with your speed.
Providing customer support doesn’t have to be that expensive. LiveAgent has three great paid plans packed with tools and features for providing the best support you can.
Have a look at them and find out more.
LiveAgent is the most reviewed and #1 rated help desk software for SMB in 2023. Stay closer to your customers and help them faster with LiveAgent.
Curious to see how we measure up to other popular solutions? Check out our comparison pages and discover all that we have to offer.
Join our community of happy clients and provide excellent customer support with LiveAgent.
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Answer more tickets with our all-in-one help desk software. Try LiveAgent for 30 days with no credit card required.
Hello, I’m Andrej. We’re thrilled to invite you to an exclusive software demo where we’ll showcase our product and how it can transform your customer care. Learn how to achieve your business goals with LiveAgent or feel free to explore the best help desk software by yourself with no fee or credit card requirement.
Andrej Saxon | LiveAgent support team