Looking for a Zoho Desk Alternative?

Discover why LiveAgent is the best Zoho Desk alternative on the market.

✓ No setup fee
✓ Customer service 24/7
✓ No credit card required
✓ Cancel any time

Get Started | 1 month free Watch video

Used by

Home | LP | Zoho Desk alternative

Fed up with your help desk software?

Zoho Desk is a great multichannel help desk software with competitive pricing. It utilizes a built in knowledge base, AI capabilities and multi-stakeholder process management. However, if you’re shopping around and looking for a Zoho Desk alternative, consider LiveAgent.

LiveAgent is a fully-featured help-desk software which will boost your customer service team’s productivity, increase customer satisfaction, and save you money all at the same time. LiveAgent has served over 15,000 businesses and 150M end-users worldwide. Join them in providing world-class customer service. We make it easy.

Start Free Trial

30 days free trial No Credit Card required

.ladesk.com

Choose your region (datacenter location)

Americas (US)

Europe & Africa (EU)

Asia & Pacific (SG)

Data centre changes are not possible after account creation.

Send me product updates and other promotional offers.

By signing up, I accept T&C and Privacy Policy.

3 Reasons Why Companies Switch to LiveAgent

Find out how LiveAgent stands out from other alternatives

Improved Satisfaction

LiveAgent increases customer satisfaction and improves conversion rates.

Increased Productivity

Decrease the work time of your agents and solve more customer queries thanks to our universal inbox.

Full of Useful Features

With more than 179 help desk features, providing support will be a piece of cake.

Save more with LiveAgent

Zoho Desk vs LiveAgent at a glance

Feature	LiveAgent	Zoho Desk
Feature Ticketing	LiveAgent ✅Yes	Zoho Desk ✅Yes
Feature Live Chat	LiveAgent ✅Yes	Zoho Desk ✅Yes
Feature Call Center	LiveAgent ✅Yes	Zoho Desk ✅Yes
Feature Self-Service	LiveAgent ✅Yes	Zoho Desk ✅Yes
Feature Facebook	LiveAgent ✅Yes	Zoho Desk ✅Yes
Feature Twitter	LiveAgent ✅Yes	Zoho Desk ✅Yes
Feature Instagram	LiveAgent ✅Yes	Zoho Desk ✅Yes
Feature Viber	LiveAgent ✅Yes	Zoho Desk ❌No
Feature WhatsApp	LiveAgent ✅Yes	Zoho Desk ✅Yes
Feature Knowledge Base	LiveAgent ✅Yes	Zoho Desk ✅Yes
Feature Customer Forum	LiveAgent ✅Yes	Zoho Desk ✅Yes
Feature Automation and Rules	LiveAgent ✅Yes	Zoho Desk ✅Yes
Feature API	LiveAgent ✅Yes	Zoho Desk ✅Yes
Feature Interactive Voice Response (IVR)	LiveAgent ✅Yes	Zoho Desk ✅Yes
Feature Video Calls	LiveAgent ✅Yes	Zoho Desk ❌No
Feature Unlimited History	LiveAgent ✅Yes	Zoho Desk ✅Yes
Feature Unlimited Websites	LiveAgent ✅Yes	Zoho Desk ❌No
Feature Unlimited Chat Buttons	LiveAgent ✅Yes	Zoho Desk ❌No
Feature Unlimited Tickets/Mails	LiveAgent ✅Yes	Zoho Desk ✅Yes
Feature Unlimited Call Recording	LiveAgent ✅Yes	Zoho Desk ✅Yes
Feature Unlimited 24/7 Support	LiveAgent ✅Yes	Zoho Desk ❌No

Powerful Zoho Desk Alternative

Getting the best value for your money is crucial when you’re looking for a great help desk software. That’s why LiveAgent offers 4 competitively priced packages. The core packages feature a hybrid ticket stream, unified omni-channel inbox, reporting, automation rules, gamification and much more! With LiveAgent, you get more for less — so if you’re looking for a fully-featured Zoho Desk alternative, try LiveAgent. Start your free 30-day trial today. No credit card required.

Start Free Trial

Get an overview of your customer support

See usage, statistics, evaluate performance reports, and learn from customer satisfaction ratings.

If you’re looking for a Zoho Desk alternative and speed is a metric that’s important to you, LiveAgent might be what you’re looking for. LiveAgent boasts the fastest chat widget on the market — it displays in just 2.5 seconds.

A fast chat widget is the way to go if you want to effectively convert a website visitor into a customer. According to an eMarketer report, 35% of website visitors made an online purchase after using live chat.

We're Multilingual

Our software is multilingual. LiveAgent is available in 43 different language translations (some partial) and supports language adaptable widgets. Don’t let foreign languages create a barrier between you and your customers. We’ve got you covered.

Start Free Trial

You Deserve the Best

LiveAgent is the most reviewed and #1 rated help desk software for SMB in 2020. That’s why it’s a great alternative to Zoho Desk. LiveAgent saves you time and money, so you can focus on what’s important — building meaningful relationships with your customers.