LiveAgent gets you 24/7 customer service, an amazing ticketing system, and heavy integration support. Switch from Drift and improve your customer support. Get access to every important customer channel and improve your customer support in every regard.
Feature | LiveAgent | Lucep |
---|---|---|
Ticketing | ✅Yes | ❌No |
Live Chat | ✅Yes | ❌No |
Call Center | ✅Yes | ❌No |
Self-Service | ✅Yes | ❌No |
✅Yes | ❌No | |
✅Yes | ❌No | |
✅Yes | ❌No | |
Viber | ✅Yes | ❌No |
✅Yes | ✅Yes | |
Knowledge Base | ✅Yes | ❌No |
Customer Forum | ✅Yes | ❌No |
Automation and Rules | ✅Yes | ❌No |
API | ✅Yes | ✅Yes |
Interactive Voice Response (IVR) | ✅Yes | ❌No |
Video Calls | ✅Yes | ❌No |
Unlimited History | ✅Yes | ❌No |
Unlimited Websites | ✅Yes | ✅Yes |
Unlimited Chat Buttons | ✅Yes | ❌No |
Unlimited Tickets/Mails | ✅Yes | ✅Yes |
Unlimited Call Recording | ✅Yes | ❌No |
Unlimited 24/7 Support | ✅Yes | ❌No |
Upgrade to a ticketing-based help desk system that supports all customer channels. You can also include email, live chat, a call center, a knowledge base, and social media – Twitter, Facebook, Instagram, WhatsApp and Viber. 24/7 support for all of our customers is included in every plan.
LiveAgent supports migration plugins for various software and we are currently working on a Lucep migration plugin. Stay tuned for more information!
Migrate your workflows into the LiveAgent without problems.
Migrate all your department and ticket tags.
Migrate tickets, attachments, user fields, and ticket fields.
Have a look at some perks you get when you make a switch to LiveAgent
24/7 support from our agents. We’re there whenever you need us.
Useful tools, more than 175 features and over 40 integrations. We have everything you need.
Get LiveAgent free forever or choose one of our three paid plans.
Choose one of 43 different translations. LiveAgent supports language adaptable widgets too.
LiveAgent is the most reviewed and #1 rated help desk software for SMB in 2019 and 2020. Join companies like Huawei, BMW, Yamaha and Oxford University in providing world class support to your customers.
Most Popular
Migrate your data from any of the below-listed software solution providers for free. Make the switch today. We’ve got you covered.
Moving from Smartsupp to LiveAgent?
Migrate from Smartsupp to LiveAgent for a full-featured, multi-channel customer support solution with 24/7 support. Try free now!
Moving from Tawk to LiveAgent?
LiveAgent is the #1 rated help desk software for smb in 2019 and 2020. Join companies like Huawei, BMW, Yamaha, to provide world-class customer support.
Moving from Drift to LiveAgent?
Switch from Drift to LiveAgent and elevate your customer support with a robust ticketing system, seamless integrations, and 24/7 service. Benefit from features like live chat, call center, and social media integration, all backed by a free trial. Trusted by top brands, LiveAgent offers unmatched support and savings. Start your migration today and join the best-rated help desk software for SMBs!
Looking to move from LiveChat to LiveAgent?
Looking to migrate from LiveChat to LiveAgent? Join companies like Huawei, BMW, Yamaha and O2 in providing world class support.
Join our community of happy clients and provide excellent customer support with LiveAgent.
Our website uses cookies. By continuing we assume your permission to deploy cookies as detailed in our privacy and cookies policy.
Answer more tickets with our all-in-one help desk software. Try LiveAgent for 30 days with no credit card required.
Hello, I’m Andrej. We’re thrilled to invite you to an exclusive software demo where we’ll showcase our product and how it can transform your customer care. Learn how to achieve your business goals with LiveAgent or feel free to explore the best help desk software by yourself with no fee or credit card requirement.
Andrej Saxon | LiveAgent support team